Contact Dietbox Customer Service

Why should I report an Issue with Dietbox?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Dietbox Informática to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Tenha em mãos seu plano alimentar cadastrado e ferramentas que vão aproximar você ainda mais de sua/seu nutricionista e de melhores resultados. - Saber os horários corretos de cada refeição e o que comer em cada momento, contribuindo a seguir as recomendações do nutricionista. - Registrar no diário as refeições feitas em cada dia para que você e o profissional possam acompanhar a evolução de sua alimentação. - Organizar-se!

2. Com o Dietbox, você receberá alertas nos horários corretos de cada refeição e poderá consultar sua dieta sempre que quiser. - Você ainda conta com recursos incríveis como: chat com o nutri, agendamento de consulta, alertas de hidratação, lista de compras, receitas, materiais e muito mais! - As dietas devem ser cadastradas por um profissional do ramo.

3. Se sua/seu nutricionista ainda não utiliza o Dietbox, indique para ela/ele.

1. Even with all notifications enabled in app and android this app still doesn't notify me any kind of notificationIt is good and interactive... Would be better if i could select the notification to fulfill my daily meal...Encouraging. It has all utilities which seems necessary for a good dietary reeducation.app works only online.

2. The idea is amazing but the usability is kinda poor.I am loving and using a lot this app! But I think they could use some analytics and ask some questions in the end of the day like: do you think you completed your day with success? This could even help the professional in the background.kinda crashes a lot though.

3. i keep getting told to mark my diet but it doesn't show how or where.The app crashes a lot, every so often I need to uninstall and install again to get it to work properlyNo notifications.

4. And it's so hard to access the diet plan to record an event or record something.

5. There are so many identical buttons in so many different places.

6. i wish it was more intuitive.

1. Fix Dietbox Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Dietbox: Restarting the app will resolve most errors.
2. Update the Dietbox App. Here is how:
   1. On Android goto PlayStore » Search for "Dietbox" » Open Dietbox » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Dietbox » click "UPDATE".
3. Clear Dietbox app cache: Clearing cached data will force your app to retrieve the latest data directly from Dietbox servers.
   1. On Android, goto Settings » Apps » Select "Dietbox" » click Storage » click "Clear Cache".
4. Check Dietbox app permissions. If any of these permissions required to use your device's features are disenabled, Dietbox might not work.
5. Uninstall and reinstall Dietbox. If nothing else has worked, completely uninstall Dietbox then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Dietbox not working

2. Fix Dietbox Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Dietbox be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Dietbox not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Dietbox may not be able to connect to the Internet when running in the background.