Contact Myk Video Editing Customer Service

Why should I report an Issue with Myk Video Editing for GoPro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of AI Motion, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If this issue gets resolved I'll definitely buy it and change my review It seemed like an excellent alternative to buying a mic adapter from gopro.Very cool app but doesn't appear to work with Android or GoPro Hero 7 Black.

2. Gopro hero 7 black splits clips, this doesn't split audio clips so the app can't work properly with these split clips.

3. Mix and edit didn't work.Doesn't sync audio and video correctly, based on multiple reports, not a reliable app, for fun only, not very practical, although a good concept.

4. No option to change this.The app won't connect to the camera WiFi (GoPro Hero 7 silver) , Bluetooth connection is ok but useless.

5. Couldn't get it to download from gopro on my Samsung galaxy note 9 and couldn't get it to combine audio and video.

6. Tried resetting GoPro, reinstalling app, and cycling phone but still would not connect via wifi.

7. Using huawei p20 lite, app keeps saying its in power saving mode and won't connect to WiFi so is pretty much useless.

8. GoPro app is conected to the camera still the App doesn't link to the WiFi.

9. Just doesn't work well with gopro.

10. I have a hero 7 black and it will not connect to it via wifi.

11. Tried different android phones (Samsung Galaxy S5, Samsung A32) and different Android versions, same result.

1. Fix Myk Video Editing Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Myk Video Editing: Restarting the app will resolve most errors.
2. Update the Myk Video Editing App. Here is how:
   1. On Android goto PlayStore » Search for "Myk Video Editing" » Open Myk Video Editing for GoPro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Myk Video Editing » click "UPDATE".
3. Clear Myk Video Editing for GoPro app cache: Clearing cached data will force your app to retrieve the latest data directly from Myk Video Editing servers.
   1. On Android, goto Settings » Apps » Select "Myk Video Editing for GoPro" » click Storage » click "Clear Cache".
4. Check Myk Video Editing app permissions. If any of these permissions required to use your device's features are disenabled, Myk Video Editing might not work.
5. Uninstall and reinstall Myk Video Editing. If nothing else has worked, completely uninstall Myk Video Editing then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Myk Video Editing not working

2. Fix Myk Video Editing Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Myk Video Editing be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Myk Video Editing not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Myk Video Editing may not be able to connect to the Internet when running in the background.