Contact Retake AI Customer Service

Why should I report an Issue with Retake AI: Face & Photo Editor?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Codeway Dijital to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The user should be in control of what kind of photo he/she would like to use as AI Profile, I'm very impressed on how nice the facial features is being applied but on some photos it really looks unpleasant and disfigured.

2. The user should be in control of what kind of photo he/she would like to use as AI Profile, I'm very impressed on how nice the facial features is being applied but on some photos it really looks unpleasant and disfigured.

3. Only problem you can create or edit AI profile 5 times per 7 days and even if you do the last 5th edit at 7 day you need to wait for another 7 days to edit or create new profile.

4. Only problem you can create or edit AI profile 5 times per 7 days and even if you do the last 5th edit at 7 day you need to wait for another 7 days to edit or create new profile.

5. However, this company does limit the amounts of "retakes" you can do and is supposed to let you do a 3-day free trial and $4.99 a week after.

6. However, this company does limit the amounts of "retakes" you can do and is supposed to let you do a 3-day free trial and $4.99 a week after.

7. It can't change face expression other than using the photos which use to train model.

8. It can't change face expression other than using the photos which use to train model.

9. Ive tried different people out to test and it can be hit and miss on the outcomes based on the model, but overall I've gotten good results.Very good app.

10. It's not a free app anymore.This app shouldn't use or choose a photo for an AI Profile by it self.

11. It's not a free app anymore.This app shouldn't use or choose a photo for an AI Profile by it self.

1. Fix Retake AI Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Retake AI: Restarting the app will resolve most errors.
2. Update the Retake AI App. Here is how:
   1. On Android goto PlayStore » Search for "Retake AI" » Open Retake AI: Face & Photo Editor » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Retake AI » click "UPDATE".
3. Clear Retake AI: Face & Photo Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Retake AI servers.
   1. On Android, goto Settings » Apps » Select "Retake AI: Face & Photo Editor" » click Storage » click "Clear Cache".
4. Check Retake AI app permissions. If any of these permissions required to use your device's features are disenabled, Retake AI might not work.
5. Uninstall and reinstall Retake AI. If nothing else has worked, completely uninstall Retake AI then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Retake AI not working

2. Fix Retake AI Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Retake AI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Retake AI not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Retake AI may not be able to connect to the Internet when running in the background.