Contact Radio New Zealand Customer Service

Why should I report an Issue with Radio New Zealand - Radio FM?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of COCO Radio - Radio FM, Internet Radio to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I love listening to music when I'm going to bed, The Breeze is my favorite, it takes me back to my childhood and its cool, the only problem is you need wifi to play it.Wants access to my phone contacts before I can use it.

2. Any good reason why I should grant phone contact access?Just like the old days, family gathered around the radio listening to the rugby.

3. When I deny access it closes the app.

1. Fix Radio New Zealand Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Radio New Zealand: Restarting the app will resolve most errors.
2. Update the Radio New Zealand App. Here is how:
   1. On Android goto PlayStore » Search for "Radio New Zealand" » Open Radio New Zealand - Radio FM » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Radio New Zealand » click "UPDATE".
3. Clear Radio New Zealand - Radio FM app cache: Clearing cached data will force your app to retrieve the latest data directly from Radio New Zealand servers.
   1. On Android, goto Settings » Apps » Select "Radio New Zealand - Radio FM" » click Storage » click "Clear Cache".
4. Check Radio New Zealand app permissions. If any of these permissions required to use your device's features are disenabled, Radio New Zealand might not work.
5. Uninstall and reinstall Radio New Zealand. If nothing else has worked, completely uninstall Radio New Zealand then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Radio New Zealand not working

2. Fix Radio New Zealand Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Radio New Zealand be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Radio New Zealand not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Radio New Zealand may not be able to connect to the Internet when running in the background.