Contact BBC News Hausa Customer Service

Why should I report an Issue with BBC News Hausa?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Zeno News to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Za kuma a iya samun karin bayanan da wannan manhaja ke tattarawa da suka hada da bayanan da ke da alaka da wayarka da inda ka ke zaune a cibiyar da ke kunshe da bayanan wayar mutum.

2. Za ka iya sauraron shirye-shiryen rediyo ta hanyar manhajar saurarar sauti ko ta kiran waya ( za a caje ku kudin da ake biya na ka’ida wayar tebur da ta hannu.

3. If you choose to receive push notifications, a unique identifier relating to your device and your location data will be stored by ZenoMedia on behalf of the BBC to provide you with the service, allow advertising to be served within the app [and for processing payments].

4. Saurari shirye-shirye masu kayatarwa kyauta, ta hanyar amfani da manhajar saurarar sauti, ko ta hanyar kiran waya.

5. Wadannan za a iya sauya su a cibiyar da ke kunshe da bayanan wayar mutum (settings).

6. You can to listen to the radio programmes using the free audio player or by using the telephone dial-up option (standard geographic charges from landlines and mobiles will apply.

7. Manhajar sauraron labarai ta BBC Hausa tana kunshe da shirye-shirye da kanun labarai.

8. Hanyoyin turo muku da sako za su hada da karar sanarwar tura sako da kuma tambarin isar sako.

9. Ba a za a yi amfani da wasu bayanan da ke kan manhajarka irinsu sunanku ko adireshin email ba.

10. Za ku bar manhajar ta dinga yin talla a kan wayarku da kuma tsarin biyan kudi.

11. The official BBC Hausa news app by ZenoMedia offers the latest programmes and news headlines.

1. Apart from the above mentioned the app is excellent 👍👍👍👍Nice ,the app is good to go intime of information on social networks.This app is really good but we don't get the news uploaded on time.The app is slow to load, it's also slow in updating current news especially the audio version.

2. So what's the point? Only for stupid adverts? If I can't get real time news, I'll uninstall.BBC is always wonderful and exciting.I'm actually enjoying it, my only problem is that there is no option for re-listining a program that was aired for over a week.

3. I suggest if it can be made live like tune in it Will be better but anyway you can listen to the whole daily programs in the night that's the added advantage over tune in.It's a great News companion that serves both listening and reading entertainments.

4. I suggest you should improve the audio version at least within 30 minutes it should display the previous news.

5. The official app had no adverts and offers real time news format.

6. It doesn't connect when there's no data And also some time the sound is breaking for some minutes.

7. One can only listen to stale news.

8. Version 4.4 is probably an improvement, somehow free from the intermittent offs associated with the old one.

9. The only issue is you can only access the program after it has been completed.

10. Google play store may not be offering it because no income is generated for them.

11. It's a good app.I really Enjoy it.

1. Fix BBC News Hausa Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BBC News Hausa: Restarting the app will resolve most errors.
2. Update the BBC News Hausa App. Here is how:
   1. On Android goto PlayStore » Search for "BBC News Hausa" » Open BBC News Hausa » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BBC News Hausa » click "UPDATE".
3. Clear BBC News Hausa app cache: Clearing cached data will force your app to retrieve the latest data directly from BBC News Hausa servers.
   1. On Android, goto Settings » Apps » Select "BBC News Hausa" » click Storage » click "Clear Cache".
4. Check BBC News Hausa app permissions. If any of these permissions required to use your device's features are disenabled, BBC News Hausa might not work.
5. Uninstall and reinstall BBC News Hausa. If nothing else has worked, completely uninstall BBC News Hausa then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BBC News Hausa not working

2. Fix BBC News Hausa Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BBC News Hausa be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BBC News Hausa not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BBC News Hausa may not be able to connect to the Internet when running in the background.