Contact Puffin Web Browser Customer Service

Why should I report an Issue with Puffin Web Browser?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CloudMosa, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Just give me back the ads at this point.Same experience as others, app worked fine before but now with the daily usage system I can't even open the app, I use it as a secondary browser and haven't had any need to open it in a while, came back and it said it needed an update, so I updated it, immediately I was hit with the daily usage limit blocker and since then haven't been able to even so much as open the app, can't even search something on Google with or without the AdBlock.

2. There is no way I am paying $2 a month when a free desktop browser works 10 times better.I use this browser a lot because it has flash support, plays webm files, and could pretty much do anything any other mobile phone browser couldn't do.

3. Browser takes long to open, photos take literally 2 minutes to load after opening a page, and then video and flash takes forever to load or buffer.

4. This had gone to fast down the hill...Was once the best browser with android, popup blocking, flash support, and automatically blocking trackers.

5. Even with flash support, it's BAD.Been using this for years and have been able to put up with various small bugs, but the recent update has just ruined the app a bit.

6. Really at this point they should just make the premium version the only one, as there is literally zero reason to keep using the free version compared to literally every other browser out there.

7. The ad at the bottom of the screen is not only an eye sore but it also prevents you from using the flash theater on any site which makes watching videos and playing flash games hellishly annoying (not sure if there's an actual correlation between the two , just assuming).I like the features a lot.

8. I compare it to the other browsers on my phone to see if it's the browser or my internet, and the issues are definitely with Puffin.

9. Horrible experience as of late, maybe they'll fix it.In a land of free browsers, there is still a niche market for flash support.

10. As boastful as this app is, it's very unreliable.Is a great browser with built in Flash.

11. I don't see a purpose for this browser anymore unless this is fixed.When I first found puffin, the rating was around 4 stars.

1. Fix Puffin Web Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Puffin Web Browser: Restarting the app will resolve most errors.
2. Update the Puffin Web Browser App. Here is how:
   1. On Android goto PlayStore » Search for "Puffin Web Browser" » Open Puffin Web Browser » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puffin Web Browser » click "UPDATE".
3. Clear Puffin Web Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Puffin Web Browser servers.
   1. On Android, goto Settings » Apps » Select "Puffin Web Browser" » click Storage » click "Clear Cache".
4. Check Puffin Web Browser app permissions. If any of these permissions required to use your device's features are disenabled, Puffin Web Browser might not work.
5. Uninstall and reinstall Puffin Web Browser. If nothing else has worked, completely uninstall Puffin Web Browser then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Puffin Web Browser not working

2. Fix Puffin Web Browser Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Puffin Web Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Puffin Web Browser not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Puffin Web Browser may not be able to connect to the Internet when running in the background.