Published by CloudMosa, Inc.

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Why should I report an Issue with Puffin Browser Pro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CloudMosa, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Puffin Browser Pro Customer Insights

1. The damn browser just doesn't work anymore! Please please restore it back to last year version.Like the other reviewers, I have been using this browser for a couple of years without issues until the last few weeks.

2. Despite being home with a gigabit fios connection and having 35 gb high speed data every.month for the past 6 months or so Puffin Pro has been useless.

3. show speed dial under search bar when entering a URL/search or a speed dial button around the search bar where the tab button is (2 taps are required to get to speed dial which defeats the purpose as two taps would get you to your bookmarks page also), 4.

4. material design and a colored status bar.App crashes 1 second after opening it, it's been 2 months since it's been like this and still no update or response addressing it.

5. If I paid for the app I shouldn't be getting ads! That was the final straw for me, going to start shopping around for a new browser.I was in a remote location and needed to use the internet for directions.

6. I've tried to reconnect to the server, reinstall the app, restart my phone, switching airplane mode off/on to force-reset the connection, and clearing the cache.

7. Everything else works fine, just this pesky bug or whatever it isUsed to be a petty great app and after trying the free version I decided to buy the pro.

8. This is a great program other than that, hence 4 stars.The functionality works but the UI/UX is very dated and kind of cumbersome... We need: 1.

9. Updates should be offered, not demanded, and a person should be able to use the version they have until they do update.

10. The only reason I haven't uninstalled it is bc I used it to create several (like 100) desktop shortcuts on my phone and they would vanish if I delete it.

11. They are telling me I'm running a old version but, I always get a notification telling me when a update is available but I haven't had one since may 4.

Steps to Troubleshoot & Fix Puffin Browser Pro Issues

1. Fix Puffin Browser Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Puffin Browser Pro: Restarting the app will resolve most errors.
  2. Update the Puffin Browser Pro App. Here is how:
    1. On Android goto PlayStore » Search for "Puffin Browser Pro" » Open Puffin Browser Pro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puffin Browser Pro » click "UPDATE".
  3. Clear Puffin Browser Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Puffin Browser Pro servers.
    1. On Android, goto Settings » Apps » Select "Puffin Browser Pro" » click Storage » click "Clear Cache".
  4. Check Puffin Browser Pro app permissions. If any of these permissions required to use your device's features are disenabled, Puffin Browser Pro might not work.
  5. Uninstall and reinstall Puffin Browser Pro. If nothing else has worked, completely uninstall Puffin Browser Pro then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Puffin Browser Pro not working


2. Fix Puffin Browser Pro Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Puffin Browser Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Puffin Browser Pro not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Puffin Browser Pro may not be able to connect to the Internet when running in the background.

Reported Issues