Published by CloudMosa, Inc.

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Why should I report an Issue with Puffin Academy?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CloudMosa, Inc. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Puffin Academy Customer Insights

1. I guess the positive comments here are on people using this app on PC.i wish i could give this a zero but do not get it you will regret life the controls suck if you dont hold it straight is brings up a blue screen that says you have to have it in landscape mode and if you put it on the other mode the blue screen comes backReally bad app, it doesn't work with my connection and it keeps telling me to send an email to them for them to resolve the problem.

2. (Sorry for your boring parts ) ☆☆☆☆☆This app doesn't work at all for Apple! You don't deserve a star! Why not just delete it so you don't waste people's time or just write that it's only for PS and Windows! First, it requires that you sign in with the email you provided for your electronic device.

3. It supports flash so i would recommend it to users of tablets and phones as this is one of the only apps that supports a flash plug inI give it a four because you can't search much and when you go on the game quick start all you can do is get NASA club and if you already have it it is annoying and there aren't any other things you can do apart from mymaths which is a bit annoying son if you fix it it will be a five star .

4. Do not recommend.It's absolutely amazing! I can do my online maths on it from school, and use any website that uses flash on mobile! This includes websites like scratch programming! It reached way over my expectations! Ignore all the other reviews!This is horrible.

5. Then it only gives you the choice of a phones, no Apple iPad, no Apple laptop, no Apple computer, and finally, it displays a message saying that this app will soon be installed on your device, but that never happens.

6. I have it used for mymaths but i cant due to app keeps crashing as you may have read above.0 starsVery good once you get to know how to use the app, because all functions become easy.

7. Trust me and never install this app 'Puffin Academy' when u do go in ur device folders and delete the app file so it will go and not take up ur storage.

8. I saw a other review and i totally agree to this reviewer so apart from that and the boring apps it will be a five .

9. Keep up the good work when you have fixed it .

10. I downloaded cause my mum said i had to do work.

11. I click open it closes Google play store in 1 second.

Steps to Troubleshoot & Fix Puffin Academy Issues

1. Fix Puffin Academy Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Puffin Academy: Restarting the app will resolve most errors.
  2. Update the Puffin Academy App. Here is how:
    1. On Android goto PlayStore » Search for "Puffin Academy" » Open Puffin Academy » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puffin Academy » click "UPDATE".
  3. Clear Puffin Academy app cache: Clearing cached data will force your app to retrieve the latest data directly from Puffin Academy servers.
    1. On Android, goto Settings » Apps » Select "Puffin Academy" » click Storage » click "Clear Cache".
  4. Check Puffin Academy app permissions. If any of these permissions required to use your device's features are disenabled, Puffin Academy might not work.
  5. Uninstall and reinstall Puffin Academy. If nothing else has worked, completely uninstall Puffin Academy then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Puffin Academy not working


2. Fix Puffin Academy Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Puffin Academy be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Puffin Academy not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Puffin Academy may not be able to connect to the Internet when running in the background.

Reported Issues