Published by CloudMosa Inc on Sep 3, 2024

Report an issue with Puffin Incognito Browser.
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Why should I report an Issue with Puffin Incognito Browser?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of CloudMosa Inc to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Puffin Incognito Browser Customer Insights

1. It was good when it lasted but, too bad.All of a sudden went subscription based without informing me, great internet browser but I'm not happy with how suddenly the subscriptions came in, I probably would have paid £1 a month but now I'm not going too, as I feel betrayed that you couldn't have at least told me what you were going to do in the browser.

2. Tried to reproduce the same way, and now it won't switch to landscape at all.You can't check what app we have, you want people who haven't updated to subscription only to reinstall , no one's paying for flash or they would buy a Browser that actually has good flash and not have to pay for a subscription.

3. You are a deceitful company.Why is their a payment requirement after updating the app today? I am already paying for the yellow version and had already paid for lifetime of the blue puffin pro version... Which includes the incognito window... I will report this to google... This is bait and switch .. Not legal in california to offer something and then switch to have the buyer pay more.

4. Unacceptable! I bought their phone, also, and it arrived non-functional! Possible scam company... I have lost over $80, from this company, and now they wanna charge for browser usage.

5. I want you to resolve it.When app ask me to use which browser to open link , this app isn't shown up after the latest update.

6. Also a while ago in the old blue puffin browser app, I purchased "lifetime" and that quickly got nuked.

7. Update: I noted in my comment it's subscription now, so I deleted the app and they respond by telling me it's now subscription based.... duh.

8. Bought the subscription to show my support yet that function that I had used for so long is gone.

9. I refuse to pay for a browser when I can go to the actual duck duck go app for free.

10. Responds to developer: I would pay but I don't like how sudden this change was, there was no warning in the app and that makes me not want to pay you.Bad choice.

11. The view is stuck on the new tab page with the search bar, even if I search for something, until I open a second tab, then both pages are visible.

Steps to Troubleshoot & Fix Puffin Incognito Browser Issues

1. Fix Puffin Incognito Browser Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Puffin Incognito Browser: Restarting the app will resolve most errors.
  2. Update the Puffin Incognito Browser App. Here is how:
    1. On Android goto PlayStore » Search for "Puffin Incognito Browser" » Open Puffin Incognito Browser » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Puffin Incognito Browser » click "UPDATE".
  3. Clear Puffin Incognito Browser app cache: Clearing cached data will force your app to retrieve the latest data directly from Puffin Incognito Browser servers.
    1. On Android, goto Settings » Apps » Select "Puffin Incognito Browser" » click Storage » click "Clear Cache".
  4. Check Puffin Incognito Browser app permissions. If any of these permissions required to use your device's features are disenabled, Puffin Incognito Browser might not work.
  5. Uninstall and reinstall Puffin Incognito Browser. If nothing else has worked, completely uninstall Puffin Incognito Browser then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Puffin Incognito Browser not working


2. Fix Puffin Incognito Browser Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Puffin Incognito Browser be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Puffin Incognito Browser not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Puffin Incognito Browser may not be able to connect to the Internet when running in the background.

Reported Issues