Contact City of Surprise My Surprise Customer Service

Why should I report an Issue with City of Surprise My Surprise?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CitySourced to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It’s never been easier to tell us about any city-managed maintenance issues through the My Surprise mobile engagement app!

2. Join us in making Surprise one of the cleanest, most well-maintained cities in the nation.

3. You can also receive trash pick-up notifications and other city information alerts.

4. Street light not working? Spot graffiti? Let us know!

5. Simply type your concerns or send us a pic of the issue and submit!

6. Is there a pothole on your street?

7. Download My Surprise today!

1. Unless already possible, would be big improvement if the utility billing functionality could be reintegrated in the app to display utility billing options as part of the existing bottom menu, and to provide the user a single sign-on option instead of two--one for the app and the second for the utility billing.This is a good app to look at your account however I think it's better to actually contact the City of SurpriseYour missing trash can app is not coming up correctly.Very limited info.

1. Fix City of Surprise My Surprise Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart City of Surprise My Surprise: Restarting the app will resolve most errors.
2. Update the City of Surprise My Surprise App. Here is how:
   1. On Android goto PlayStore » Search for "City of Surprise My Surprise" » Open City of Surprise My Surprise » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for City of Surprise My Surprise » click "UPDATE".
3. Clear City of Surprise My Surprise app cache: Clearing cached data will force your app to retrieve the latest data directly from City of Surprise My Surprise servers.
   1. On Android, goto Settings » Apps » Select "City of Surprise My Surprise" » click Storage » click "Clear Cache".
4. Check City of Surprise My Surprise app permissions. If any of these permissions required to use your device's features are disenabled, City of Surprise My Surprise might not work.
5. Uninstall and reinstall City of Surprise My Surprise. If nothing else has worked, completely uninstall City of Surprise My Surprise then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing City of Surprise My Surprise not working

2. Fix City of Surprise My Surprise Server issues & Internet Connection

1. Check network connection: An unstable Internet will make City of Surprise My Surprise be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to City of Surprise My Surprise not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, City of Surprise My Surprise may not be able to connect to the Internet when running in the background.