Contact My Tucson Customer Service

Why should I report an Issue with My Tucson - News from Tucson?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of City Beetles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Can't Report Graffiti!just found.

2. I checked the weather.

3. may/augReally.

4. It was for May, today is August 18.

5. suck.

1. Fix My Tucson Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Tucson: Restarting the app will resolve most errors.
2. Update the My Tucson App. Here is how:
   1. On Android goto PlayStore » Search for "My Tucson" » Open My Tucson - News from Tucson » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Tucson » click "UPDATE".
3. Clear My Tucson - News from Tucson app cache: Clearing cached data will force your app to retrieve the latest data directly from My Tucson servers.
   1. On Android, goto Settings » Apps » Select "My Tucson - News from Tucson" » click Storage » click "Clear Cache".
4. Check My Tucson app permissions. If any of these permissions required to use your device's features are disenabled, My Tucson might not work.
5. Uninstall and reinstall My Tucson. If nothing else has worked, completely uninstall My Tucson then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Tucson not working

2. Fix My Tucson Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Tucson be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Tucson not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Tucson may not be able to connect to the Internet when running in the background.