Contact ELP Live Customer Service

Why should I report an Issue with ELP Live - El Paso Local News?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of City Beetles to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. El Paso Live is a great App to be able to keep in touch with all of the exciting events happening here in our beautiful City on the Border!Best all in one app when it comes to up to the minute news!Repetitious old newsWas decentSelected news sources wouldn't downloadEl Paso news app that has all local news affiliates in one app.

2. Other than that, great appAfter El Paso times started blocking their stories unless you paid $11 a month I was looking for an alternative for local news.

3. I'm on a droid turbo and have yet to experience any problems with this app!The news channel 9 has not been updated since 03/31/15.

4. El Paso times charges for their app.

5. Kfox has annoying video advertisements and constantly freezes.

6. Found it.

1. Fix ELP Live Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart ELP Live: Restarting the app will resolve most errors.
2. Update the ELP Live App. Here is how:
   1. On Android goto PlayStore » Search for "ELP Live" » Open ELP Live - El Paso Local News » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for ELP Live » click "UPDATE".
3. Clear ELP Live - El Paso Local News app cache: Clearing cached data will force your app to retrieve the latest data directly from ELP Live servers.
   1. On Android, goto Settings » Apps » Select "ELP Live - El Paso Local News" » click Storage » click "Clear Cache".
4. Check ELP Live app permissions. If any of these permissions required to use your device's features are disenabled, ELP Live might not work.
5. Uninstall and reinstall ELP Live. If nothing else has worked, completely uninstall ELP Live then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing ELP Live not working

2. Fix ELP Live Server issues & Internet Connection

1. Check network connection: An unstable Internet will make ELP Live be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to ELP Live not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, ELP Live may not be able to connect to the Internet when running in the background.