Contact El Paso Times Customer Service

Why should I report an Issue with El Paso Times?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Gannett to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. The app makes you sign in EVERY TIME you hop on which is the main reason I give it 1 star.Paid for subscription through Google play yet cannot read subscriber stories in application.

2. Contacted customer service they were less than helpful very rude and not able to resolve issue do not pay for subscription this is a total ripoffApp does not open and when im alreadt signed on I still get alerts sayin I have to subcribe.

3. I might as well just use my email to access the Times instead of the app.Very rude customer service have tried to cancel the subscription but still being charged for itKeeps repeatig old stories.

4. The daily notice allows this option.The only thing i dont like its the limit of articles i can read in a month.

5. It shows me stories i haven't read but it shows the same ones over and over.

6. The other news papers apps i have on my phone are unlimited.What EP Times reports is clearly biased left, but I subscribe to see what is going on in the borderland.

7. I just have to delete cache and data in app to use it unlimited.I gave a five star review because I haven't had issues with the app so far.

8. It doesn't give me the option to read the e-edition which is more up-to-date.

9. Instead of putting new stories in the beginning it shows the same ones.

10. Does not present option to display the paper like a news paper.

11. At first i had 15 or so articles now i only have 4 that i can read in a month.

1. Fix El Paso Times Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart El Paso Times: Restarting the app will resolve most errors.
2. Update the El Paso Times App. Here is how:
   1. On Android goto PlayStore » Search for "El Paso Times" » Open El Paso Times » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for El Paso Times » click "UPDATE".
3. Clear El Paso Times app cache: Clearing cached data will force your app to retrieve the latest data directly from El Paso Times servers.
   1. On Android, goto Settings » Apps » Select "El Paso Times" » click Storage » click "Clear Cache".
4. Check El Paso Times app permissions. If any of these permissions required to use your device's features are disenabled, El Paso Times might not work.
5. Uninstall and reinstall El Paso Times. If nothing else has worked, completely uninstall El Paso Times then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing El Paso Times not working

2. Fix El Paso Times Server issues & Internet Connection

1. Check network connection: An unstable Internet will make El Paso Times be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to El Paso Times not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, El Paso Times may not be able to connect to the Internet when running in the background.