Contact CBS Philadelphia Customer Service

Why should I report an Issue with CBS Philadelphia?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of CBS Local to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. God content, but two user issues: - clicking on push notification doesn't consistently take you to the actual story, but instead to the main page - after a day or so, app starts crashing at launch and becomes unusableCan not find weather radar.

2. It's worth a check and see what you guys think however I'm going to stick with 6abc for news and weather.

3. It does have a nice weather section but still it's not anywhere close to AccuWeather which is a part of 6abc.

4. Very very frustrating!!!!I just downloaded this app, and I started watching it, but it only got about 20 seconds into a story before it abruptly went back to the app in the play store! I tried three times, but each time, it closed out.

5. After figuring out where on the site this info was hiding, I get this info: Note: The absence of a school listing on this page does not necessarily indicate that the school is open.

6. It may mean they did not contact CBS Philly or that their current exception status (delayed opening, early closing, no buses, etc.) may have expired.You can't read or see anything in a 10 second time period.

7. You tap on a breaking news story or a live video and then nothing is shown.

8. Ads everywhere, clicking the Weather tab launches your web browser instead of providing that info in app.

9. Doesn't commit to most headlines,and only allows you to read to completion 2 story's out of 20 or so.

10. Your current weather app is much better.The weather section is awful.

11. The layout is not quite as nice as the other apps and their news is not as up to date.

1. Fix CBS Philadelphia Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart CBS Philadelphia: Restarting the app will resolve most errors.
2. Update the CBS Philadelphia App. Here is how:
   1. On Android goto PlayStore » Search for "CBS Philadelphia" » Open CBS Philadelphia » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for CBS Philadelphia » click "UPDATE".
3. Clear CBS Philadelphia app cache: Clearing cached data will force your app to retrieve the latest data directly from CBS Philadelphia servers.
   1. On Android, goto Settings » Apps » Select "CBS Philadelphia" » click Storage » click "Clear Cache".
4. Check CBS Philadelphia app permissions. If any of these permissions required to use your device's features are disenabled, CBS Philadelphia might not work.
5. Uninstall and reinstall CBS Philadelphia. If nothing else has worked, completely uninstall CBS Philadelphia then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing CBS Philadelphia not working

2. Fix CBS Philadelphia Server issues & Internet Connection

1. Check network connection: An unstable Internet will make CBS Philadelphia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to CBS Philadelphia not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, CBS Philadelphia may not be able to connect to the Internet when running in the background.