Contact PhotoCircle Customer Service

Why should I report an Issue with PhotoCircle?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Circle 38 to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Highly recommend this app.I completely understand having ads or charging for this app!! I love being able to see my friends and family!! My family lives hundreds of miles from me and I enjoying sharing photos with them through photo circle!! If I get tired of the adds I'll pay the fee☺ simple 😉 if you like it you'll do what it takes to keep it😉☺ I also understand it's glitches! Yes it can be frustrating but consider all the photos or videos this app is supporting!!When I first began using the app a few years ago, it was great.

2. The $7.99/year subscription to remove the ads is too high compared to the other options available as most apps charge a 1 time fee of $.99 - $2.99 to permanently remove ads.This app was amazing years ago, but now I regret storing so many photos in this app because the ads keep getting worse and worse.

3. What a great bunch of people who really know how to run a social media platform.I like the fact that you can share albums with others but the photos upload out of order.

4. Upload is very fast, I've shared pics through links, and SMS everyone was able to view all the photos and videos seamlessly.

5. I understand the need to make money and didn't mind ads I can scroll past, but the ads that can't be closed until after 5 seconds or that automatically play with volume even after navigating away to another screen are now making me look into alternatives.

6. I'm just spoiled by it being free with no ads all these years.Up and running in 2 minutes, clips longer videos, it loads more of the shorter videos.

7. Also, after the 1st couple of days looking at the pictures I started getting ads every 2 or 3 pictures and when you are trying to go through 50, that is quite annoying.The app has gone through it's big break, with ads now (not a crazy ton,, they're always out of the way and rarely pop up) and a way better experience.

8. I don't know what the storage capacity is but she's not even 2!!! Oh well, I guess I'll find out.The downsides are that uploads don't necessarily upload in the order you select, so sometimes things are out of order.

9. it works OK, I don't like that I MUST use my phine to look at pictures and cannot just open a link in a browser... if that option exists somewhere then it is not discoverable.

10. And of course videos are only 10 seconds long, but, considering the app is free, it's really not a big deal.

11. The ad system displays intrusive ads at completely random intervals and will blast a full volume, full screen ad without warning.

1. Fix PhotoCircle Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart PhotoCircle: Restarting the app will resolve most errors.
2. Update the PhotoCircle App. Here is how:
   1. On Android goto PlayStore » Search for "PhotoCircle" » Open PhotoCircle » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for PhotoCircle » click "UPDATE".
3. Clear PhotoCircle app cache: Clearing cached data will force your app to retrieve the latest data directly from PhotoCircle servers.
   1. On Android, goto Settings » Apps » Select "PhotoCircle" » click Storage » click "Clear Cache".
4. Check PhotoCircle app permissions. If any of these permissions required to use your device's features are disenabled, PhotoCircle might not work.
5. Uninstall and reinstall PhotoCircle. If nothing else has worked, completely uninstall PhotoCircle then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing PhotoCircle not working

2. Fix PhotoCircle Server issues & Internet Connection

1. Check network connection: An unstable Internet will make PhotoCircle be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to PhotoCircle not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, PhotoCircle may not be able to connect to the Internet when running in the background.