Published by cerdillac on Jan 8, 2024

Report an issue with Mostory- Story Maker & Editor.
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Why should I report an Issue with Mostory- Story Maker & Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of cerdillac to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Mostory- Story Maker & Editor Customer Insights

1. This app has some creative designs, you can edit all types of photos and you can buy a whole collection that will be yours forever for 2.99. text-animation can be yours forever for 1.99. Or you can buy 6.99 yearly and get everything at a subscription but I love to buy one time so I dont have bills.I purchased story art premium which also includes the premium version of this app, however, it's not able to reinstate my purchase.

2. I'll be cancelling my subscription and going elsewhere.App is nice but is missing several key features from the original story art that make it unusable for me! One you can only add text where they have it on a template, two there are no text backgrounds to be used and three it tends to mess up the zoom on photos when the animation kicks in.

3. It goes off whilst uploading pictures which is very annoying! Doesn't let you choose music from you phone music gallery, every time when you do it says "INVALID FILE"!!!! Avoid at all cost!!Keep crashing while editing.

4. Disappointed because I love this type of photo story stuff.Absolutely waist of money and time.

5. This is a great app, I love the variety but it has crashed so many times whilst editing and I've paid for the pro version and I am pissed.

6. Definitely wasted my money and wish support would be more helpful than just asking if I have the most updated app...not happy with this subscription purchase.

7. So the app from crashing and allow full personalisation like Canva does and I will give this 5 stars.I spent many many hours creating an IG ad video.

8. Dev - please assist!After selecting all my photo and loading them to the story, it only played back a black screen with stars.

9. The free version may have limited animations and designs, but sometimes simple and basic things are what we need.

10. paid to get pro version and literally waist of money.

11. I enjoy the simplicity of the features and the background music works wonders.

Steps to Troubleshoot & Fix Mostory- Story Maker & Editor Issues

1. Fix Mostory- Story Maker & Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Mostory- Story Maker & Editor: Restarting the app will resolve most errors.
  2. Update the Mostory- Story Maker & Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Mostory- Story Maker & Editor" » Open Mostory- Story Maker & Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Mostory- Story Maker & Editor » click "UPDATE".
  3. Clear Mostory- Story Maker & Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Mostory- Story Maker & Editor servers.
    1. On Android, goto Settings » Apps » Select "Mostory- Story Maker & Editor" » click Storage » click "Clear Cache".
  4. Check Mostory- Story Maker & Editor app permissions. If any of these permissions required to use your device's features are disenabled, Mostory- Story Maker & Editor might not work.
  5. Uninstall and reinstall Mostory- Story Maker & Editor. If nothing else has worked, completely uninstall Mostory- Story Maker & Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Mostory- Story Maker & Editor not working


2. Fix Mostory- Story Maker & Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Mostory- Story Maker & Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Mostory- Story Maker & Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Mostory- Story Maker & Editor may not be able to connect to the Internet when running in the background.

Reported Issues