Published by Sinclair Digital Interactive Solutions

Report an issue with FOX 31 News.
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Why should I report an Issue with FOX 31 News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Sinclair Digital Interactive Solutions to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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FOX 31 News Customer Insights

1. The design is clear, amazingly clear, easy to read, and easy to navigate.So many news apps won't work in my Note 2 android, so I was glad this app does.Some of them will only provide a sentence or two for a really interesting news topic, it's like a 'news teaser' because you can't get the whole story of it.This app is totally different though, and much better.News is from everywhere except for Colorado or anything around it.

2. Any way to update the news on a day to day basis?This app provides great regional, state, and national news for those of us in the South Georgia area.It is all of about lander ship with others todaythanks you for your lanedershipI love it.

3. Skip this one.Constant news from Georgia instead of news from the Colorado region.

4. Live doesn't work, super laggy for a news app.

5. I expected much more from this app!I'm still seeing last week's news.

6. I'm very impressed with the layout, especially the way the picture at the top of the articles draw back before they disappear at the top.

Steps to Troubleshoot & Fix FOX 31 News Issues

1. Fix FOX 31 News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart FOX 31 News: Restarting the app will resolve most errors.
  2. Update the FOX 31 News App. Here is how:
    1. On Android goto PlayStore » Search for "FOX 31 News" » Open FOX 31 News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FOX 31 News » click "UPDATE".
  3. Clear FOX 31 News app cache: Clearing cached data will force your app to retrieve the latest data directly from FOX 31 News servers.
    1. On Android, goto Settings » Apps » Select "FOX 31 News" » click Storage » click "Clear Cache".
  4. Check FOX 31 News app permissions. If any of these permissions required to use your device's features are disenabled, FOX 31 News might not work.
  5. Uninstall and reinstall FOX 31 News. If nothing else has worked, completely uninstall FOX 31 News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing FOX 31 News not working


2. Fix FOX 31 News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make FOX 31 News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to FOX 31 News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, FOX 31 News may not be able to connect to the Internet when running in the background.

Reported Issues