Published by Sinclair Digital Interactive Solutions on Dec 9, 2024

contact KHQA Chat with our AI-based KHQA Support
Avatar
Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with KHQA?



characters left:

Why chat with our AI KHQA Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of KHQA.
  3. Skip support wait times and emailing back and forth. Get help immediately.

contact KHQA image 1   contact KHQA image 2


What users are saying

1. Khqa does a great job of covering McDonough County where I live I live in Colchester but you guys just do a real great job in your weatherman ridgecane I just love him he does he your weather is very good I also like it because you cover the Kirksville Missouri area and I had relatives who used to live in Kirksville keep up the good work khqaLike getting news and weather on hereWon't load, keeps going over how to useThis app is terrible it keeps moving won't stay on the story I'm trying to read.I have tried it twice now and I will not install it again.I think it is a good idea to have a news app to keep you u p dated on local news a news an weatherUsed a ton of my mobile data just running in the background.

2. I receive an alert, and it doesn't open to it! I'm going to uninstallI get news and weather notifications but when I tap the notification it doesn't go to the relevant information it just goes to news page.

3. Uninstalling I dislike it so much now.I want a weather station with radarThis app is just horrible now! I can't access where the school closings are.

4. Had to uninstall it so I wouldn't go over my monthly data allotment.I want to go back months ago to when the app had like 5 top stories u swiped between.

5. Very hard to navigate to actually find what u want..or maybe it's just not there.

6. Now there's nothing up to date locally.

7. Please fix this problem.

Steps to Troubleshoot & Fix KHQA Issues

1. Fix KHQA Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart KHQA: Restarting the app will resolve most errors.
  2. Update the KHQA App. Here is how:
    1. On Android goto PlayStore » Search for "KHQA" » Open KHQA » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for KHQA » click "UPDATE".
  3. Clear KHQA app cache: Clearing cached data will force your app to retrieve the latest data directly from KHQA servers.
    1. On Android, goto Settings » Apps » Select "KHQA" » click Storage » click "Clear Cache".
  4. Check KHQA app permissions. If any of these permissions required to use your device's features are disenabled, KHQA might not work.
  5. Uninstall and reinstall KHQA. If nothing else has worked, completely uninstall KHQA then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing KHQA not working


2. Fix KHQA Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make KHQA be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to KHQA not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, KHQA may not be able to connect to the Internet when running in the background.

Reported Issues

No Issues reported yet. Be the first to report one!