Contact Cedar Point Customer Service

Why should I report an Issue with Cedar Point?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Cedar Fair Entertainment Company to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Make your visit smoother and more enjoyable with the all-new digital wallet that organizes all your tickets, season passes, dining plans, Fast Lane, and more!

2. Download the latest version of the Mobile App today and make the most of your visit to Cedar Point. A Place Like No Other.

3. Introducing the all-new Cedar Point Mobile App - Your Ultimate Park Companion!

4. Navigate Cedar Point with our updated interactive map and handy wayfinding features.

5. Never get lost again as you explore our thrilling rides, attractions, and dining options.

6. And with Google Pay and the option of storing your credit card right in your wallet, payments are easier than ever!

7. Stay up to date with the latest show times and events.

8. Plan your day around thrilling performances and spectacular entertainment.

9. Find your favorite spots effortlessly!

10. Don't miss out on the excitement!

11. Experience fun, convenience, and unforgettable memories, all in the palm of your hand.

1. A large majority of our time was spent walking to a restaurant or a ride only to find it closed when we got there and having to walk somewhere else and hope they're open.

2. Map worked well when location was on.I know it's probably something very difficult to do but one major improvement that could be made is the ride wait times being more accurate.

3. Way way too many instances last season of seeing a 15 minute ride weight and taking a two minute walk over there and the arrow says that it's 60 minutes.

4. Walking distance to other rides or how to get to attractions are no longer displayed, such a disappointment!Wait times are horribly wrong.

5. The dining section needs redone, for example it says The Melt has several vegan options by request while the actual menu has a large variety of vegan options that don't need any requests to make them vegan.

6. I added my season pass with no issues, the ride times are pretty accurate (reload), and the app guides you to the ride.

7. If you try to pull up season passes it takes forever and you're told to just scren shot it, the map for in park help can not be pulled up, trying to use the online store, is a no go.

8. Part of the problem is the app itself which doesn't seem capable of using the phone's compass to show which way you are facing when you are looking at the map and trying to navigate.

9. The wait times are displayed in such a dark font that you can not even read them.

10. I didn't see wait times for haunted attractions either, maybe I was looking in the wrong spot.

11. The bigger problem is Cedar Point's terrible in-park wifi which is full of dead spots and constantly drops out.

1. Fix Cedar Point Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cedar Point: Restarting the app will resolve most errors.
2. Update the Cedar Point App. Here is how:
   1. On Android goto PlayStore » Search for "Cedar Point" » Open Cedar Point » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cedar Point » click "UPDATE".
3. Clear Cedar Point app cache: Clearing cached data will force your app to retrieve the latest data directly from Cedar Point servers.
   1. On Android, goto Settings » Apps » Select "Cedar Point" » click Storage » click "Clear Cache".
4. Check Cedar Point app permissions. If any of these permissions required to use your device's features are disenabled, Cedar Point might not work.
5. Uninstall and reinstall Cedar Point. If nothing else has worked, completely uninstall Cedar Point then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cedar Point not working

2. Fix Cedar Point Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cedar Point be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cedar Point not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cedar Point may not be able to connect to the Internet when running in the background.