Contact Cat Customer Service

Why should I report an Issue with Cat® Monitor Simulator?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Caterpillar Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Cat® Monitor Simulator provides a hands-on experience with the unique features of the in-cab Monitor, available on selected Cat models.

2. The app mirrors the exact output of the Monitor, and allows you to interactively set the operational parameters and see the immediate effect on the behavior of the machine.

3. Put the Cat Monitor through its paces in a dynamic way and discover how to be more productive and profitable.

1. Please keep it up to date with current screen updates and it would be great if the service menu worked so techs can troubleshoot for operators remotely.Great tool, i use this to provide support to machine users over the phone.

2. Get this if you wish to master the screens and working with the new benchmark in earthworks technology.

3. This is a brilliant app that I use as a Caterpillar operator trainer daily.

4. Great work.

5. To the creators- thank you.

1. Fix Cat Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Cat: Restarting the app will resolve most errors.
2. Update the Cat App. Here is how:
   1. On Android goto PlayStore » Search for "Cat" » Open Cat® Monitor Simulator » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Cat » click "UPDATE".
3. Clear Cat® Monitor Simulator app cache: Clearing cached data will force your app to retrieve the latest data directly from Cat servers.
   1. On Android, goto Settings » Apps » Select "Cat® Monitor Simulator" » click Storage » click "Clear Cache".
4. Check Cat app permissions. If any of these permissions required to use your device's features are disenabled, Cat might not work.
5. Uninstall and reinstall Cat. If nothing else has worked, completely uninstall Cat then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Cat not working

2. Fix Cat Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Cat be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Cat not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Cat may not be able to connect to the Internet when running in the background.