Published by Capture The Magic

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Why should I report an Issue with Catch Santa in my house with C?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Capture The Magic to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Catch Santa in my house with C Customer Insights

1. But sucks paying for premium and may or may not save your photo.While the very limited set of free stickers allows you to adjust the brightness, the handful more you have to pay for...for some reason they don't allow you to change the brightness of (which is critical to get the picture to look realistic).

2. Try to make something from the free stickers and call it a day, do not continue to sink money into this program every year like I had for the past 3 yearsThis is the second year in a row that I've used this app.

3. Don't waste your money Update - Contacted support and really helpful, can use app fully on husbands phone and trying to resolve issue on S10Could be perfect... Looks very realistic but edits won't save.

4. No and can't find easy way to get refund.There aren't many free stickers in this app to choose from but the ones that you do have to pay for don't really cost all that much and they all look like the really Santa so I think it's worth it.

5. My daughter specifically told me to make sure the camera is set up to capture Santa tonight.... But I can't do that as your app just crashes!!! Aaarrrggghhhh!I made one photo, saved it.

6. Christmas will be over before and if I get it running again.Disappointed Downloaded this hoping to make a photo one more year.

7. I do like this app and it does take really good pictures.Stickers do not carry over every year.

8. Settings and features I really great and it gives you a lot of editing options to make the picture seem natural.Sooooo disappointed! I've used this app for years, every Christmas Eve.

9. What an oversight...just want my money back.Every year its the same thing.

10. I paid for the premium pack (just under £5) and it doesn't let you choose the picture you select and then doesn't save the picture at the end.

11. Super upset to have spent money with the hopes of keeping the magic and wonder of Santa alive in my house.

Steps to Troubleshoot & Fix Catch Santa in my house with C Issues

1. Fix Catch Santa in my house with C Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Catch Santa in my house with C: Restarting the app will resolve most errors.
  2. Update the Catch Santa in my house with C App. Here is how:
    1. On Android goto PlayStore » Search for "Catch Santa in my house with C" » Open Catch Santa in my house with C » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Catch Santa in my house with C » click "UPDATE".
  3. Clear Catch Santa in my house with C app cache: Clearing cached data will force your app to retrieve the latest data directly from Catch Santa in my house with C servers.
    1. On Android, goto Settings » Apps » Select "Catch Santa in my house with C" » click Storage » click "Clear Cache".
  4. Check Catch Santa in my house with C app permissions. If any of these permissions required to use your device's features are disenabled, Catch Santa in my house with C might not work.
  5. Uninstall and reinstall Catch Santa in my house with C. If nothing else has worked, completely uninstall Catch Santa in my house with C then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Catch Santa in my house with C not working


2. Fix Catch Santa in my house with C Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Catch Santa in my house with C be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Catch Santa in my house with C not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Catch Santa in my house with C may not be able to connect to the Internet when running in the background.

Reported Issues

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