Contact BusWhere Customer Service

Why should I report an Issue with BusWhere for Shuttles?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of BusWhere to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. I quickly uninstalled it as relying on the printed bus schedule was much more accurate.Better than nothing, but it's very slow to show the bus when opening and doesn't show the schedule or hardly any extra info.

2. It almost never showed my bus, and when it did, the information was blatantly wrong (e.g. at the final stop when it was less than halfway through the route).

3. And most of the time refuses to even open.Dumb. Not useful.

4. Didn't really do the one thing it was supposed to do: tell me where my bus was and when it would come.

5. Raw and basic.Not accurate tracking.

6. Doesn't even track all the buses.

7. And constantly glitching.

1. Fix BusWhere Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart BusWhere: Restarting the app will resolve most errors.
2. Update the BusWhere App. Here is how:
   1. On Android goto PlayStore » Search for "BusWhere" » Open BusWhere for Shuttles » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BusWhere » click "UPDATE".
3. Clear BusWhere for Shuttles app cache: Clearing cached data will force your app to retrieve the latest data directly from BusWhere servers.
   1. On Android, goto Settings » Apps » Select "BusWhere for Shuttles" » click Storage » click "Clear Cache".
4. Check BusWhere app permissions. If any of these permissions required to use your device's features are disenabled, BusWhere might not work.
5. Uninstall and reinstall BusWhere. If nothing else has worked, completely uninstall BusWhere then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing BusWhere not working

2. Fix BusWhere Server issues & Internet Connection

1. Check network connection: An unstable Internet will make BusWhere be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to BusWhere not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, BusWhere may not be able to connect to the Internet when running in the background.