Published by Premium Box on Oct 16, 2024

Report an issue with Premium Box.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Premium Box?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Premium Box to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Premium Box Customer Insights

1. very good app.Best application ever.とても使いやすい。YouTubeが保存できなくなったアップデート多いわぼけ直ったと思ったら再度固まったり、アプリが通信していないのか画面移動も何もしなくなった。他のアプリやブラウザでは通信されている為、端末ではなさそう。無料だから我慢してるけど広告が以前にも増して酷くなったのかフリーズが酷い。問い合わせも何も出来ない。これのお陰でいくつかのデータがクラッシュ。有料版を買えば直りますか?Can download videos from niconico.

2. GreatGoodIt's great to use and very fast at downloads.

Steps to Troubleshoot & Fix Premium Box Issues

1. Fix Premium Box Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Premium Box: Restarting the app will resolve most errors.
  2. Update the Premium Box App. Here is how:
    1. On Android goto PlayStore » Search for "Premium Box" » Open Premium Box » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Premium Box » click "UPDATE".
  3. Clear Premium Box app cache: Clearing cached data will force your app to retrieve the latest data directly from Premium Box servers.
    1. On Android, goto Settings » Apps » Select "Premium Box" » click Storage » click "Clear Cache".
  4. Check Premium Box app permissions. If any of these permissions required to use your device's features are disenabled, Premium Box might not work.
  5. Uninstall and reinstall Premium Box. If nothing else has worked, completely uninstall Premium Box then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Premium Box not working


2. Fix Premium Box Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Premium Box be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Premium Box not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Premium Box may not be able to connect to the Internet when running in the background.

Reported Issues