Contact My Boost Customer Service

Why should I report an Issue with My Boost?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Sprint to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. If you can buy more data then they have it to give unlimited like it says.My experience with this app has made paying my monthly payments very easy how ever the past couple of weeks I have been getting a pop-up message that Boost Mobile is experiencing technical problems and difficulties and I haven't been able to log on to check the data usage.

2. Had to drop 1 star, though, for the issue mentioned, which has long been a setback to your otherwise excellence as a service provider.I've been with Boost for over 20 years and was completely satisfied.

3. I have been with Boost for a long time, almost 8 years and was very satisfied with my service.

4. Dropped calls, unable to make calls, late text, internet disconnecting randomly, phone freezes, echoing connections, randomly deleted text, and photos , denied access to voice mail app and call voicemail.

5. Calls drop, my unlimited plan is now limited, when you go over the limit your phone is a paper weight, and this app does not work at all.

6. It seems Boost Mobile has been trying to update the app however if they have... it hasn't helped.Didn't like this App at all.

7. I wanted to buy a better plan this month, but from reading the reviews No way! There are plenty of plans for $50-60 dollars a month with true unlimited talk text and data.

8. After over ten years with Boost I'm looking elsewhere for cell service.

9. I hate to leave Boost but it's become unbearable .Good provider, and the price is great for the services.

10. I will be looking for a different carrier if they don't go back to the way it was! VERY DISSATISFIED CUSTOMER!!!It would be nice to have the option to speak to a representative on the phone with out being charged $3.

11. Far too many games and things that weren't as good as helpful data or logs would have been.

1. Fix My Boost Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart My Boost: Restarting the app will resolve most errors.
2. Update the My Boost App. Here is how:
   1. On Android goto PlayStore » Search for "My Boost" » Open My Boost » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for My Boost » click "UPDATE".
3. Clear My Boost app cache: Clearing cached data will force your app to retrieve the latest data directly from My Boost servers.
   1. On Android, goto Settings » Apps » Select "My Boost" » click Storage » click "Clear Cache".
4. Check My Boost app permissions. If any of these permissions required to use your device's features are disenabled, My Boost might not work.
5. Uninstall and reinstall My Boost. If nothing else has worked, completely uninstall My Boost then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing My Boost not working

2. Fix My Boost Server issues & Internet Connection

1. Check network connection: An unstable Internet will make My Boost be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to My Boost not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, My Boost may not be able to connect to the Internet when running in the background.