Contact RehabCoach Customer Service

Why should I report an Issue with RehabCoach: Stroke Rehab?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Black Frog Studios, LLC to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It contains several exercises such as: alphabet and vowel learning, math exercises, color recognition, memory exercises, quantity assessment, and facial exercises for patients with expressive aphasia.

2. This app is designed for patients beginning their rehabilitation from a cerebrovascular accident (CVA).

3. We consult with a team of healthcare professionals which suggest new features and improvements on existing ones.

1. That way if the person using the app lose their place, they can glance at the line of letters and figure out what letter is next.It has been very educational for me with my at home cognitive, speak, and memory therapy.Wonderful App to help with a loved one who is suffering from Aphasia!! Thank you so much!! This means alot!! ABSOLUTELY GOLDEN!! I have a question though my sis has an Apple cell.

2. Scramble wont connect?The touch responsiveness to the letters in the alphabet activity needs improvement - the letters don't disappear easily enough when touched.It's the first time i've seen an app that doesn't not force you to watch the ad.

3. Finally something professional looking, incredibly simple and useful! Thank you so much :) My 2 cents: It would be awesome if there was a speech option to read all the text aloud and each word could be highlighted as it was read.

4. Simplicity of big photos with the words on the main page is perfect! But once you click "math" the second page should be just as clear and simple (could use symbols +×÷=).

5. Instead, i deliberately watch the ad for them 👍Would put 5 if you had a choice of English speaking videos because it's hard to read the subtitles they are white and also too small especially for people already having issues.

6. It would be helpful if on the alphabet level one, after selecting the right letter the letters appear at the top of the screen.

7. I recommend this app!Love it thanks for creating this exercises are just right not too easy to not be challenging noy too hard to make you frustratedWe downloaded this app to help my dad who had a stroke.

8. Thanks!I found this app to contain some very practical drills for folks that have had brain damage.

9. During the pattern matching the card on the top left wont work no matter what I do.

10. As is, I think I will need to be with my mom to help her navigate the menus and games.

11. We mainly use the 'low to high numbers' and the 'alphabet level 1'.

1. Fix RehabCoach Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart RehabCoach: Restarting the app will resolve most errors.
2. Update the RehabCoach App. Here is how:
   1. On Android goto PlayStore » Search for "RehabCoach" » Open RehabCoach: Stroke Rehab » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for RehabCoach » click "UPDATE".
3. Clear RehabCoach: Stroke Rehab app cache: Clearing cached data will force your app to retrieve the latest data directly from RehabCoach servers.
   1. On Android, goto Settings » Apps » Select "RehabCoach: Stroke Rehab" » click Storage » click "Clear Cache".
4. Check RehabCoach app permissions. If any of these permissions required to use your device's features are disenabled, RehabCoach might not work.
5. Uninstall and reinstall RehabCoach. If nothing else has worked, completely uninstall RehabCoach then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing RehabCoach not working

2. Fix RehabCoach Server issues & Internet Connection

1. Check network connection: An unstable Internet will make RehabCoach be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to RehabCoach not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, RehabCoach may not be able to connect to the Internet when running in the background.