Published by The University of Alabama

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Why should I report an Issue with University of Alabama?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
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University of Alabama Customer Insights

1. It normally brings me further back than expected e.g. it bring me to the homepage of the app instead of the page for the tab.Overall sometimes usefulEasy interface and easy to navigateThe app works great and is organized well.The university of Alabama is in the CENTRAL time Zone.

2. Bring everything that you have and dominate.just like bama (awesome)I downloaded this app, there's nothing there, a white screenRoll Tide!!! Very useful for university studies.

3. if not it should be stated!!!!Roll Tide! Info about my school Is helpful.Rammer Jammer Yellowhammer Give Em' Hell Alabama.

4. Absolutely unusable and useless.The app isnt that bad however there isnt much to do on the student section and if I find myself looking for something on mybama I end up having to go on my browser instead.

5. Also they still havent switched the e accounts link to the new app and the laundry status is rarely accurate.

6. DO NOT UPDATE!!! The new version tracks you via beacons and geofencing WITHOUT YOUR PERMISSION.

7. A persistent notification tells you it is happening, but it cannot be disabled.

8. It opens to a beautiful crimson screen and never changes.

9. all schedule times should also be CENTRAL time.

10. The app also no longer functions whatsoever.

11. Finally I think its not the most intuitive use of the back button.

Steps to Troubleshoot & Fix University of Alabama Issues

1. Fix University of Alabama Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart University of Alabama: Restarting the app will resolve most errors.
  2. Update the University of Alabama App. Here is how:
    1. On Android goto PlayStore » Search for "University of Alabama" » Open University of Alabama » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for University of Alabama » click "UPDATE".
  3. Clear University of Alabama app cache: Clearing cached data will force your app to retrieve the latest data directly from University of Alabama servers.
    1. On Android, goto Settings » Apps » Select "University of Alabama" » click Storage » click "Clear Cache".
  4. Check University of Alabama app permissions. If any of these permissions required to use your device's features are disenabled, University of Alabama might not work.
  5. Uninstall and reinstall University of Alabama. If nothing else has worked, completely uninstall University of Alabama then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing University of Alabama not working


2. Fix University of Alabama Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make University of Alabama be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to University of Alabama not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, University of Alabama may not be able to connect to the Internet when running in the background.

Reported Issues