Contact Video Touch Customer Service

Why should I report an Issue with Video Touch - Birds?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of SoundTouch Interactive to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. For example - a funny flock of flamingos honking to each other, a pair of storks building a large stick nest, a majestic bald eagle soaring through the sky.

2. When choosing one of the birds (parrots, peacocks, penguins, etc. ), your child will watch 10-20 seconds video clips.

3. Each bird rotates through 4 separate videos with each tap from your child. Perfect and simple!

4. Great 48 videos to entertain and educate your child!

5. Download this precious app for your little one, it will teach them a lot and your child will just think it’s fun!

6. * Works together with the other "Video Touch" apps.

1. My son is speech delayed and loves this app so I always want to have the speech option enabled, but you could spend a lifetime going into each and every screen setting this option over and over and the options just don't stick.

2. I would love to see one dedicated to sea animals.Perfect for above one year kidsFantasztikusI purchased all their sound and video touch apps.

3. This app does not work anymore.My baby loves itMy daughter loves it, and as of Friday none of them will open with out instantly crashing.

4. Upset child and Mom.I love all of the video touch apps.

5. Also no global way to set the options which is almost as bad as having none.

1. Fix Video Touch Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Video Touch: Restarting the app will resolve most errors.
2. Update the Video Touch App. Here is how:
   1. On Android goto PlayStore » Search for "Video Touch" » Open Video Touch - Birds » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Video Touch » click "UPDATE".
3. Clear Video Touch - Birds app cache: Clearing cached data will force your app to retrieve the latest data directly from Video Touch servers.
   1. On Android, goto Settings » Apps » Select "Video Touch - Birds" » click Storage » click "Clear Cache".
4. Check Video Touch app permissions. If any of these permissions required to use your device's features are disenabled, Video Touch might not work.
5. Uninstall and reinstall Video Touch. If nothing else has worked, completely uninstall Video Touch then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Video Touch not working

2. Fix Video Touch Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Video Touch be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Video Touch not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Video Touch may not be able to connect to the Internet when running in the background.