Published by Pony Mobile on Nov 19, 2024

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Why should I report an Issue with Magnifying Glass?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Pony Mobile to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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Magnifying Glass Customer Insights

1. I chose this particular app because it seemed to be the simplest and quickest, and it gets the job done without trying to be the Swiss Army Knife of magnification apps by adding fancy extra and distracting capabilities.Works Perfectly! I had to take close-up photos of my cats nose after a fight and this app allowed me to do just that without getting in his face.

2. That is a bit annoying when you're reading a text or looking at details on a map (which is what I use it for).Originally "Fantastic! Great clarity and magnification." Then foolishly updated the app, then no new features at all, but instead it now comes with incredibly annoying, intrusive, obnoxious amount of ads, which completely disrupted the use of the app.

3. If trying to take fine detailed snapshots of small objects, the last thing you need is noisy, childish ads forcing you to watch some video as you are trying to keep a steady hand.

4. 🥰 🐇Excellent app for the visually impaired, or anyone who wants to enlarge the subject matter.This is the only magnifying app I can find that does not over pixelate the objects I'm viewing on my screen.

5. As, when I installed the app, I couldn't save the image magnified as my Nokia 6.1 is having Android 10 version? So, I was thinking to rate only with 3-4 stars; but after your update fixing this issue, I can save the magnified images with super resolution.

6. They were all straightforward with each offering an intuitive and easy to use interface to accomplish the task of quickly turning my Note 10+ into a simple magnifying glass.

7. However, when you move the magnifying glass across the page (or whatever you're looking at), the focus grows blurry and you have to constantly tap the screen to refocus.

8. Very disappointed.Fantastic app, which is very helpul for reading tiny letters by magnifying, which is crystal clear.

9. I had NO ADDS pop up and interfear with the function of the app! Thanks developers!The Magnifying Glass is magic.

10. I took multiple photos at once and the flashlight option gave me excellent light to see the cut up close.

11. I downloaded 4 different Magnification Apps to tryout and compare.

Steps to Troubleshoot & Fix Magnifying Glass Issues

1. Fix Magnifying Glass Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Magnifying Glass: Restarting the app will resolve most errors.
  2. Update the Magnifying Glass App. Here is how:
    1. On Android goto PlayStore » Search for "Magnifying Glass" » Open Magnifying Glass » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magnifying Glass » click "UPDATE".
  3. Clear Magnifying Glass app cache: Clearing cached data will force your app to retrieve the latest data directly from Magnifying Glass servers.
    1. On Android, goto Settings » Apps » Select "Magnifying Glass" » click Storage » click "Clear Cache".
  4. Check Magnifying Glass app permissions. If any of these permissions required to use your device's features are disenabled, Magnifying Glass might not work.
  5. Uninstall and reinstall Magnifying Glass. If nothing else has worked, completely uninstall Magnifying Glass then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Magnifying Glass not working


2. Fix Magnifying Glass Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Magnifying Glass be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Magnifying Glass not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Magnifying Glass may not be able to connect to the Internet when running in the background.

Reported Issues