Contact Eyeglasses Prescription Customer Service

Why should I report an Issue with Eyeglasses Prescription?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Panca Gundari to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. You can calculate your myopia and hyperopia value with your mobile phone.

2. Important : This app IS NOT a replacement for optometrist(eye doctor).

1. It has to measure the actual distance between the phone and the eye which is not doing.What? Total waste of time and it seems trivial to even mention that it doesn't ask for the dimensions or model of your phone since screen size effects this test.Doesn't render the object required for the test on most measurements (green circle).Did not work the up and down arrows did nothingDoes not open and waste of timeDoes not work at allThis is fake.

2. The other eye sees at 32 cm so when I hold the device at 25 cm it's always super sharp.

3. Prob stealing my card info rnWaste of time! Confusing.

4. Doesn't do 5h1t!!What is this nonsense? You can't do anything with thisIt's pretty good.

5. With one eye I can see clearly up to 21 cm so when I hold the device in 25 cm it's always blurry.

6. You can't measure your eyes this way.

7. Gave false results: -1 instead of -5 and -0.03 instead of -3.

1. Fix Eyeglasses Prescription Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Eyeglasses Prescription: Restarting the app will resolve most errors.
2. Update the Eyeglasses Prescription App. Here is how:
   1. On Android goto PlayStore » Search for "Eyeglasses Prescription" » Open Eyeglasses Prescription » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Eyeglasses Prescription » click "UPDATE".
3. Clear Eyeglasses Prescription app cache: Clearing cached data will force your app to retrieve the latest data directly from Eyeglasses Prescription servers.
   1. On Android, goto Settings » Apps » Select "Eyeglasses Prescription" » click Storage » click "Clear Cache".
4. Check Eyeglasses Prescription app permissions. If any of these permissions required to use your device's features are disenabled, Eyeglasses Prescription might not work.
5. Uninstall and reinstall Eyeglasses Prescription. If nothing else has worked, completely uninstall Eyeglasses Prescription then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Eyeglasses Prescription not working

2. Fix Eyeglasses Prescription Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Eyeglasses Prescription be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Eyeglasses Prescription not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Eyeglasses Prescription may not be able to connect to the Internet when running in the background.