Contact Magnifier Customer Service

Why should I report an Issue with Magnifier?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Pony Mobile to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. It's frustrating and I'm deleting it now.(1.6.0) This is a great magnifier, but I now recommend that you stay with (or go back to, if necessary) 1.5.8. Starting with 1.6.0, an ad(ish) thing appears on the screen.

2. The intrusive pop-up ads are immediate and persistent, interrupting your task right at the start and preventing a quick and efficient look-see at whatever you need it for.

3. You can use your phone's camera which is all it does; it will do the same thing.I've only used this app once so far, to read the ridiculously small print on a Rx bottle.

4. On the S22 Ultra, this app provided the quickest most beautifully magnified images that automatically focused and naturally enhanced everything from super small fine print to circuit boards, insects and leaves.

5. A little patience goes a long way just keep practicing and you'll never go withoutDISAPPOINTED! Update to my review: I've been using this app for a very long time with minimal problems.

6. Can't find anyway to increase magnifier and everytime I try to do anything,a darn ad shows up and messes up what little headway I might of made.

7. Trying to read the part numbers on some things are so tiny that a regular magnifying glass still has trouble.

8. There is a camera for taking stills, and if you need extra light, you got it.

9. Bottom line, what wasa great, easy to use magnifier, is now worthless.

10. And it uses your phone's flashlight if you're in a place where you need additional lighting.

11. you can zoom in and out and turn the lights on and off take many pictures and eventually you will be able to see in those pictures every single letter and number that's so tiny.

1. Fix Magnifier Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Magnifier: Restarting the app will resolve most errors.
2. Update the Magnifier App. Here is how:
   1. On Android goto PlayStore » Search for "Magnifier" » Open Magnifier » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Magnifier » click "UPDATE".
3. Clear Magnifier app cache: Clearing cached data will force your app to retrieve the latest data directly from Magnifier servers.
   1. On Android, goto Settings » Apps » Select "Magnifier" » click Storage » click "Clear Cache".
4. Check Magnifier app permissions. If any of these permissions required to use your device's features are disenabled, Magnifier might not work.
5. Uninstall and reinstall Magnifier. If nothing else has worked, completely uninstall Magnifier then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Magnifier not working

2. Fix Magnifier Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Magnifier be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Magnifier not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Magnifier may not be able to connect to the Internet when running in the background.