Contact Communicator GO 5 Customer Service

Why should I report an Issue with Communicator GO 5?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bicom Systems Ltd. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Communicator GO 5 is next step in evolution of our mobile application and in combination with PBXware 5 it provides new features and offers more freedom and flexibility to users than its predecessor.

1. Seriously considering cancelling the service after only a week and going back to 3CXwhen the screen gets turned of or we minimize the app it gets disconnected also while doing the multi tasking it doesn't draw up on the other appsThought there was a problem, but turned out I didnt enable SIP dialing in the settings.

2. I have no issues with the Bluetooth headset making normal calls.It doesn't draw over other apps.

3. The volume for outgoing and receiving calls isn't the best.Having an issue with outgoing call audio.

4. I can get the audio on the Bluetooth headset but the app keeps using my phone mic instead of my Bluetooth headset's mic.

5. The thing NEVER rings... i have field techs that cant reach anyone in my department on week-ends and offhours since switching to a bicom solution.

6. All good nowUninstalled due to ongoing call quality issues.

7. I am making a lot of call and it using up all my dataVery disapointed.

8. People I call have a hard time hearing me while I hear them perfectly fine.

9. Can't recommend until resolved.Don't want to make call over Wi-Fi only with data.

10. I'm just describing my biggest issue here but there are multiple issues with this app.

11. I can't use a Bluetooth for calls.

1. Fix Communicator GO 5 Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Communicator GO 5: Restarting the app will resolve most errors.
2. Update the Communicator GO 5 App. Here is how:
   1. On Android goto PlayStore » Search for "Communicator GO 5" » Open Communicator GO 5 » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Communicator GO 5 » click "UPDATE".
3. Clear Communicator GO 5 app cache: Clearing cached data will force your app to retrieve the latest data directly from Communicator GO 5 servers.
   1. On Android, goto Settings » Apps » Select "Communicator GO 5" » click Storage » click "Clear Cache".
4. Check Communicator GO 5 app permissions. If any of these permissions required to use your device's features are disenabled, Communicator GO 5 might not work.
5. Uninstall and reinstall Communicator GO 5. If nothing else has worked, completely uninstall Communicator GO 5 then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Communicator GO 5 not working

2. Fix Communicator GO 5 Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Communicator GO 5 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Communicator GO 5 not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Communicator GO 5 may not be able to connect to the Internet when running in the background.