Published by Bicom Systems Ltd. on Jun 2, 2024

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About Communicator GO 7

1. Communicator GO 7 is next step in evolution of our mobile application and in combination with PBXware 7 it provides new features and offers more freedom and flexibility to users than its predecessor.

2. As part of our Unified Communications PBXware package, Communicator GO 7 is a versatile soft phone that revolutionizes communications in modern workplaces.

3. Communicator GO 7 empowers you to communicate and work better.

4. Communicator GO 7 works only with PBXware 6. 0 and newer.

Communicator GO 7 Customer Insights

1. 3 the sound is sometimes too low 4 the playback only works on speaker would like v1 set ear only so the world doesn't have to hear the conversation PROS navigation is easy, Saving and sharing is clean and easy ( has saved my butt ) part orders that I made, the manufacturer said I didn't I was able to quickly prove I did.Your app stopped working and im loosing business fix it pleaseWorks great...used for work and it even works with my Plantronics headset( polygon now)...love the app no need for a desk phone now that we use this.Hi Communicator Team, When we call to someone that time bluetooth earphone do not work I checked with several brands earphone but facing same issue.

2. Hope you are solving this issue soon.As soon as I tried to use it, pop up for all my info to use this app...misleading since on here it says no data collected.Password reset feature does not be work it never sends the emailExcellent app and serviceVery easy to set up and useThe app features are really good.

3. Also, no visual on screen saying I'm still connected, quite worrying.Easy to use, only a few issues.

4. Not brilliant call quality when WhatsApp is fine.

5. 1 calling while on wifi only records my side of the conversation.

6. Sometimes I can't hang up and have to restart the phone to get it hang up.

7. 2 call history is buggy.

8. Doesn't always show calls received.

Steps to Troubleshoot & Fix Communicator GO 7 Issues

1. Fix Communicator GO 7 Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Communicator GO 7: Restarting the app will resolve most errors.
  2. Update the Communicator GO 7 App. Here is how:
    1. On Android goto PlayStore » Search for "Communicator GO 7" » Open Communicator GO 7 » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Communicator GO 7 » click "UPDATE".
  3. Clear Communicator GO 7 app cache: Clearing cached data will force your app to retrieve the latest data directly from Communicator GO 7 servers.
    1. On Android, goto Settings » Apps » Select "Communicator GO 7" » click Storage » click "Clear Cache".
  4. Check Communicator GO 7 app permissions. If any of these permissions required to use your device's features are disenabled, Communicator GO 7 might not work.
  5. Uninstall and reinstall Communicator GO 7. If nothing else has worked, completely uninstall Communicator GO 7 then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Communicator GO 7 not working


2. Fix Communicator GO 7 Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Communicator GO 7 be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Communicator GO 7 not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Communicator GO 7 may not be able to connect to the Internet when running in the background.

Reported Issues

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