Published by BabyFirst

Report an issue with The Original Play Phone.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with The Original Play Phone?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of BabyFirst to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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The Original Play Phone Customer Insights

1. No more asking for the phone.Ok firat of all this is bad app i do not like it it just shows 4 apps on1: messages boring 2: videos ook first its fine BUT IT TAKES A LOT OF TIME TO LOAD VERY BAD 3: calls I HATE IT OK SO I CHOSE A NUMBER AND THE PERSON POP OUT IN REAL THAT DONT HAPPENED EVEN IT TAKES HIN OR SHE TO POP OUT 6 SEC FOR ME 4:i forgot but DO NOT PLAY IT A WASTE OF TIME I SAY AAAAAAAA WAAASSSSTEEEEI will give this app only 1 star because whenever I open the game it says that this game is not available for now I wait 2 or 3 days but everytime I shows the same thing .

2. I checked my internet connection also but my internet connection was high but still I shows the same thing 😭😭😭😭😭 I just need this app because my daughter is 6 years old and she said me buy a phone to her then I thought to install this app and give it to her .

3. Great App for the early stages first time using the phone.

4. I will install it but please fix.It is a great app and my 5 year old son and I have lots of fun playing different things on the app.

5. I love that it have other educational things in it for them to learn.

6. Now, kids have a phone made just for them.

7. Then I deleted this app .

Steps to Troubleshoot & Fix The Original Play Phone Issues

1. Fix The Original Play Phone Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart The Original Play Phone: Restarting the app will resolve most errors.
  2. Update the The Original Play Phone App. Here is how:
    1. On Android goto PlayStore » Search for "The Original Play Phone" » Open The Original Play Phone » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for The Original Play Phone » click "UPDATE".
  3. Clear The Original Play Phone app cache: Clearing cached data will force your app to retrieve the latest data directly from The Original Play Phone servers.
    1. On Android, goto Settings » Apps » Select "The Original Play Phone" » click Storage » click "Clear Cache".
  4. Check The Original Play Phone app permissions. If any of these permissions required to use your device's features are disenabled, The Original Play Phone might not work.
  5. Uninstall and reinstall The Original Play Phone. If nothing else has worked, completely uninstall The Original Play Phone then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing The Original Play Phone not working


2. Fix The Original Play Phone Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make The Original Play Phone be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to The Original Play Phone not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, The Original Play Phone may not be able to connect to the Internet when running in the background.

Reported Issues