Published by BandLab on Nov 13, 2024

contact BandLab – Music Making Studio Chat with our AI-based BandLab Support
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Hello! My name is John. I’m here to help you resolve any issues you may be experiencing. Can you please describe the problem you’re having with BandLab?



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Why chat with our AI BandLab Support?

  1. Our AI is availaibe 24/7, to help you solve any pressing challenges.
  2. You'll get immediate access to a support assistant specifically trained on support materials of BandLab.
  3. Skip support wait times and emailing back and forth. Get help immediately.

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What users are saying

1. I gave 4 stars because although the idea is sound, the people online can be brutal if you're super enthusiastic, and nothing stops people from turning your account into the powers that be several times a minute... harassment is a real issue, and there's no reprieve once someone hates you.100/10 🔥 honestly, I'm speechless.

2. How about instead of making an entire track to have just one mix, make it that multiple recordings can rest on one track/stem and each recording will have its own individual mix.

3. A widget to instantly start recording w/ second level control option or easy link to gstomper ECT.

4. It would make an immense difference in track quality and help a lot of beginners to become more efficient with their work.It's a great app with a huge problem.

5. It only happens at times but when it does happen i have to put a pause on recording time until the app fixes itself.I have tried with this app over and over.

6. Great sound, easy to function 👌, & lot of great tools to use.

7. I can't keep using this app if this continues with recordings.This is a good app to start makin music on! Has everything a beginner would need.

8. Great!!!!! App hands down!!! 🙌Every time I try to record, I can hear myself in time with the song, but when I play it, it's so out of time.

9. I love that I can record on my PC and then immediately open the app on my phone and continue working or see how the mix sounds.

10. This also means that the mix used on each recording would be written on the recording instead of under the track number.

11. You can bring out so much creativity by playing around and using different tools on vocals and recordings.

Steps to Troubleshoot & Fix BandLab Issues

1. Fix BandLab Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart BandLab: Restarting the app will resolve most errors.
  2. Update the BandLab App. Here is how:
    1. On Android goto PlayStore » Search for "BandLab" » Open BandLab – Music Making Studio » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for BandLab » click "UPDATE".
  3. Clear BandLab – Music Making Studio app cache: Clearing cached data will force your app to retrieve the latest data directly from BandLab servers.
    1. On Android, goto Settings » Apps » Select "BandLab – Music Making Studio" » click Storage » click "Clear Cache".
  4. Check BandLab app permissions. If any of these permissions required to use your device's features are disenabled, BandLab might not work.
  5. Uninstall and reinstall BandLab. If nothing else has worked, completely uninstall BandLab then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing BandLab not working


2. Fix BandLab Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make BandLab be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to BandLab not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, BandLab may not be able to connect to the Internet when running in the background.

Reported Issues

— 6 months ago by pinfod06

Hello! I have lost access to this account, how can I regain access to it? Please help, there is a piece of me left that I want to return.

— 3 years ago by Nikkolas Manley

hey um My plays arent working and its stuck at 828 im over here trying to restart the app bandlab aont helping by telling me three options band lab is being rude on my gmail im telling them the same probleme

— 3 years ago by Nikkolas Manley

my plays arent changing i have music that are streaming by other artists and it isnt working i tried reinstalling the app and cleaning cleachae i waited for 24 hours for it to change i dont know why isnt changing can u pls help my user is lil_artist24

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