Contact Bamboo Pro Customer Service

Why should I report an Issue with Bamboo Pro?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Bamboo App Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

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1. Fix Bamboo Pro Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Bamboo Pro: Restarting the app will resolve most errors.
2. Update the Bamboo Pro App. Here is how:
   1. On Android goto PlayStore » Search for "Bamboo Pro" » Open Bamboo Pro » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Bamboo Pro » click "UPDATE".
3. Clear Bamboo Pro app cache: Clearing cached data will force your app to retrieve the latest data directly from Bamboo Pro servers.
   1. On Android, goto Settings » Apps » Select "Bamboo Pro" » click Storage » click "Clear Cache".
4. Check Bamboo Pro app permissions. If any of these permissions required to use your device's features are disenabled, Bamboo Pro might not work.
5. Uninstall and reinstall Bamboo Pro. If nothing else has worked, completely uninstall Bamboo Pro then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Bamboo Pro not working

2. Fix Bamboo Pro Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Bamboo Pro be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Bamboo Pro not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Bamboo Pro may not be able to connect to the Internet when running in the background.