Published by GBASOFT

Report an issue with Melanoma Detection.
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Why should I report an Issue with Melanoma Detection?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of GBASOFT to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Melanoma Detection Customer Insights

Steps to Troubleshoot & Fix Melanoma Detection Issues

1. Fix Melanoma Detection Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Melanoma Detection: Restarting the app will resolve most errors.
  2. Update the Melanoma Detection App. Here is how:
    1. On Android goto PlayStore » Search for "Melanoma Detection" » Open Melanoma Detection » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Melanoma Detection » click "UPDATE".
  3. Clear Melanoma Detection app cache: Clearing cached data will force your app to retrieve the latest data directly from Melanoma Detection servers.
    1. On Android, goto Settings » Apps » Select "Melanoma Detection" » click Storage » click "Clear Cache".
  4. Check Melanoma Detection app permissions. If any of these permissions required to use your device's features are disenabled, Melanoma Detection might not work.
  5. Uninstall and reinstall Melanoma Detection. If nothing else has worked, completely uninstall Melanoma Detection then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Melanoma Detection not working


2. Fix Melanoma Detection Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Melanoma Detection be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Melanoma Detection not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Melanoma Detection may not be able to connect to the Internet when running in the background.

Reported Issues