Contact SYMAGIX Customer Service

Why should I report an Issue with SYMAGIX?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of DIND LISEN to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. No details, no list of available wifi devices... uselessMy phone (Galaxy S8) will not connect to the camera's Wifi.

2. My phone picks up the wifi cam but the app does not.hi I jus purchased the rebel, is this app compatible with it? The wifi doesnt connect.

3. If I want to watch the videos and pictures I made, I can download them to my phone and watch them from the Galery app.This program tries to force you to give it access to your contacts and phone, which it doesn't need.

4. You have to forget every other available WiFi in order to connect to the camera.

5. If you don't give it the access you then get a lying message that the app was written for an older version than what ever your device has.Another app that is supposedly able to control the action cam I have that doesn't work.

6. Does not work at all.Cannot use it now because the lazy developers have not updated it to work on later versions of Android, which make my camera useless.

7. Does not work with camera as advertisedDoes not connect to camera.

8. Despite being connected to the WiFi of the action cam, the app repeatedly says that I am not connected and boots me.

9. The app contiuously kicks me out and doesnt pick up that my device is connected.

10. Horrible!Tries to connect, then fails.

11. Thanks for nothing, you lazy bastards!!!!! One star rating is one star too many!!!!So glitchy.

1. Fix SYMAGIX Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart SYMAGIX: Restarting the app will resolve most errors.
2. Update the SYMAGIX App. Here is how:
   1. On Android goto PlayStore » Search for "SYMAGIX" » Open SYMAGIX » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for SYMAGIX » click "UPDATE".
3. Clear SYMAGIX app cache: Clearing cached data will force your app to retrieve the latest data directly from SYMAGIX servers.
   1. On Android, goto Settings » Apps » Select "SYMAGIX" » click Storage » click "Clear Cache".
4. Check SYMAGIX app permissions. If any of these permissions required to use your device's features are disenabled, SYMAGIX might not work.
5. Uninstall and reinstall SYMAGIX. If nothing else has worked, completely uninstall SYMAGIX then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing SYMAGIX not working

2. Fix SYMAGIX Server issues & Internet Connection

1. Check network connection: An unstable Internet will make SYMAGIX be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to SYMAGIX not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, SYMAGIX may not be able to connect to the Internet when running in the background.