Contact Navigate360 Student Customer Service

Why should I report an Issue with Navigate360 Student?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of EAB Global to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Use our desktop website for course planning, scheduling, and registration. • You can only use Navigate if your school partners with EAB. • Navigate relies on data and configuration from your school.

2. Some features might not be available depending on your school. • If you have login problems, please use your school-affiliated email address to contact NavigateTechSupport@eab.

3. Navigate Student makes it easier by helping you discover and connect with the right people and resources. 1. 2. 3. 4. 5. 6. 7. 8. 9. 10.

4. College can be tough.

1. They released a new version and I updated, so now it is working! Thank you for listening to your users!Please fix the appointment scheduling for victor valley college every time try scheduling and appointment with any body it says "no appointments available" even though my counselor says his schedule is always open for appointments and it really stresses me outPretty nice, sometimes a bit slow but pretty reliable.Can't even log in after updating.

2. Thank you.When I use the navigate app to search for East Tennessee State University when I find it; It will not let me log in to the app it just takes me back to the beginningg where it says search for your university either by name or by abbreviation.This app replaced my school's website appointment setup system and is simply worse in everyway for me.

3. Examples; not recognizing log in information, slower, and interface is much more complicated than it needs to be.I just enrolled for my classes for the Fall 2020 semester and I can view my schedule like normal, but when I tap the button that says "Add all courses to Calendar", a white page appears with text that says "{{ $ctrl.title }}" at the top of the screen.

4. I've tried uninstalling and reinstalling the app, but the issue still remains.When I press add classes to calendar, it does make a new calendar group on my google calendar app under "navigate" but the classes don't show up on my calendar online even after I sync.

5. I get as far as to click my school name from the list before a pop-up reads "you're not logged in" and "network error." I need to schedule an appointment with my academic advisor and this makes it impossible to.

6. Plus, each repeat class is only "repeated" on that day of the week every week, so if you have a class 3 days a week at the same time, you might as well copy the class on the first day of the week and change the settings on google so it repeats ie Mon, Wed, Fri instead of just Monday.

7. It says "University login service - unable to respond" for University of Memphis Edit: The issue was fixed and I can log in now.

8. I also can't move the classes to the calendar groups I have and actually sync unless I use the "copy to" function that google has.

9. 8/3: Navigate's developer, EAB Global, responded to my issue very quickly and was attentive.

10. I've tried fixing everything on my end and I've concluded it might be something with the app.Slow, useless trash.

11. Maybe it's just my school, but all the services they claim when they force us to use the app are not actually available.

1. Fix Navigate360 Student Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Navigate360 Student: Restarting the app will resolve most errors.
2. Update the Navigate360 Student App. Here is how:
   1. On Android goto PlayStore » Search for "Navigate360 Student" » Open Navigate360 Student » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Navigate360 Student » click "UPDATE".
3. Clear Navigate360 Student app cache: Clearing cached data will force your app to retrieve the latest data directly from Navigate360 Student servers.
   1. On Android, goto Settings » Apps » Select "Navigate360 Student" » click Storage » click "Clear Cache".
4. Check Navigate360 Student app permissions. If any of these permissions required to use your device's features are disenabled, Navigate360 Student might not work.
5. Uninstall and reinstall Navigate360 Student. If nothing else has worked, completely uninstall Navigate360 Student then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Navigate360 Student not working

2. Fix Navigate360 Student Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Navigate360 Student be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Navigate360 Student not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Navigate360 Student may not be able to connect to the Internet when running in the background.