Published by ASK apps

Report an issue with Msone Sub Editor.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with Msone Sub Editor?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of ASK apps to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Msone Sub Editor image 1 contact Msone Sub Editor image 2

About Msone Sub Editor

1. This is a powerful subtitle editor from msone organization.

Msone Sub Editor Customer Insights

1. Thanks in Advance.Application is good but i need some features like :- 1 - Add a video player (like subcake app and other apps) to manage subtitle according to MALE / FEMALE character Voice.

2. There are many other uses in the app, of courseWeird, Everytime i hold and delete something it opens folder, after that press back and app restarted, not a stable app, really suck.I create a sub more than 3 times and save it in storage and cloud ,but unfortunatly the files only saved by 222 line.

3. But there is a request to the developers, if there is a realtime video player it will be very useful and convinient, for an example as in Buftako Subtitle Utility app or Subcake.

4. Good But I have Feauture Request 🙏🙏 Very good application with lots of features and user friendly UX.

5. The app is very easy to edit and save it in subtitles.The Malayalam Translator is available in the app.We can use the app in a very easy way.

6. You made best subtitle edit app in the Google store.

7. Thanks, anyway.പൊളി സാനം... This is a very good app.

8. Translate only single language others not why ? (add hindi Lang.

9. There are some opening and saving bugs, even so it works great.

10. Thank youExcellent design, easy use.

11. The easiest way for subtitle editing.

Steps to Troubleshoot & Fix Msone Sub Editor Issues

1. Fix Msone Sub Editor Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Msone Sub Editor: Restarting the app will resolve most errors.
  2. Update the Msone Sub Editor App. Here is how:
    1. On Android goto PlayStore » Search for "Msone Sub Editor" » Open Msone Sub Editor » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Msone Sub Editor » click "UPDATE".
  3. Clear Msone Sub Editor app cache: Clearing cached data will force your app to retrieve the latest data directly from Msone Sub Editor servers.
    1. On Android, goto Settings » Apps » Select "Msone Sub Editor" » click Storage » click "Clear Cache".
  4. Check Msone Sub Editor app permissions. If any of these permissions required to use your device's features are disenabled, Msone Sub Editor might not work.
  5. Uninstall and reinstall Msone Sub Editor. If nothing else has worked, completely uninstall Msone Sub Editor then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Msone Sub Editor not working


2. Fix Msone Sub Editor Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Msone Sub Editor be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Msone Sub Editor not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Msone Sub Editor may not be able to connect to the Internet when running in the background.

Reported Issues