Contact Stack Customer Service

Why should I report an Issue with Stack: PDF Scanner by Google A?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Area 120 by Google to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Stack is a PDF scanner, document organizer, and detail finder. All in one.

2. Stack transforms your scanned documents into high-quality PDFs.

3. Stack automatically names and organizes your documents into useful categories.

4. Stack can be used as a bill scanner, receipt scanner, invoice scanner and more.

5. Stack finds and displays key details from your document (like “total amount due”).

6. Stack backs up all your documents to the Cloud.

7. Stack uses Google’s world-class security to protect your data.

8. Stack’s OCR scanner allows you to search for text within your documents.

9. Stack has no ads or in-app purchases. And no watermarks.

10. Get rid of paper clutter with Stack.

11. You can save a copy of your documents also to Google Drive.

1. I understand that it's still a work in progress - it may sometimes misinterpret large print items as the Issuer of the receipt, for example show the individual store (Apex) as the Company name (Costco), but that kind of wrinkle will be worked out soon, I think.This is great! I used to go straight into Google Drive to scan & save, but this app is so much quicker! And it categorizes for me, but lets me override if I need to.

2. Or you could dynamically change things: if the user hits the '+' button once, indicating that they have a second page to scan, then automatically keep them in camera mode after each additional scan.I love this app.

3. It greatly simplifies the process of capturing records of receipts, cleanly aligned and trimmed, and even stored to my Google Drive, with just a couple of button presses.

4. If you at Google tell me a secret way to request a change, it's better for everyone if it's secret to you, and not a public critique?I use the app to scan receipts and track expenses when I am on work trip.

5. So I'll try it again in a year or so and see if it either 1) has additional features and improved auto-crop or 2) has been retired into the Google Graveyard.Scans appear a bit dark, which is expected from mobile camera.

6. However any additional pages I add to the document are not synced to drive.Works well, I use it with full permissions, so it can pick out important documents as they come in, like in an email.

7. So far, I've added owner's manuals, and recipes.I really like how the title auto-populates based on OCR! Some requests: please allow for changing the image settings for all the images that have been scanned with a single button tap.

8. More feedback: it would be great to not have to hit the '+' button to add a new page to a pending document.

9. If I create a document close it and then try to open it right after to edit the cropping of an image it doesn't allow me.

10. Of course, for single page uploads, that means the user would have to take one extra tap to exit 'camera mode' after the first page.

11. Otherwise I love this app as a digital file cabinet, instead of searching for files by name that I never remember, I can find them by doc type, like a true file cabinet.Ok for the basics and free.

1. Fix Stack Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Stack: Restarting the app will resolve most errors.
2. Update the Stack App. Here is how:
   1. On Android goto PlayStore » Search for "Stack" » Open Stack: PDF Scanner by Google A » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Stack » click "UPDATE".
3. Clear Stack: PDF Scanner by Google A app cache: Clearing cached data will force your app to retrieve the latest data directly from Stack servers.
   1. On Android, goto Settings » Apps » Select "Stack: PDF Scanner by Google A" » click Storage » click "Clear Cache".
4. Check Stack app permissions. If any of these permissions required to use your device's features are disenabled, Stack might not work.
5. Uninstall and reinstall Stack. If nothing else has worked, completely uninstall Stack then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Stack not working

2. Fix Stack Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Stack be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Stack not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Stack may not be able to connect to the Internet when running in the background.