Published by Lior Iluz on Nov 16, 2023

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Overlays Customer Insights

1. Thoroughly enjoy this app / widget, would've given it 6 stars.I don't know if is an issue that just me is facing but sometimes when I use the app I stop getting the alert sound on my notifications, I have vibe and sound but sometime after using the overlays on TikTok to cover the buttons and avoid the burn in I just get the vibration but no the sound and I have to restart the phone to getting it again, and I know if after using the app because I already reset all my setting and the issue start after installing the app, I'm on and S22 ultra.Disappointing. In landscape mode overlays appear at the very top covering the status bar and are impossible to move.

2. Support guided me to the already available feature with clear directions.This is one of the best, if not the best app, I have ever used! There're so many uses like playing music, having a side bar for quick access, a screen filter! But I personally love this as a streamer as I can put up an overlay! I can switch between apps.

3. One of my favorite configurations is using a 4x1 music player widget (with some transparency) over google maps, so I can listen to tunes and change tracks while navigating.App functionality is great.

4. needless to say the app does work as featured and apologize for the negative one from before.I was experiencing with a new launcher recently and ended up giving it the prestigious, default home screen title, though it does have its downside; it has only 1 page and doesn't permit the use of widgets.

5. Also, an option for easy screen outline overlays (full border) would be great.

6. It could be my fault, but it's really hard to long press a launcher to change the settings without it thinking Im trying to change the order.Great app, does exactly what it advertises.

7. After a little research, I discovered, installed, fell in love, then purchased Overlays to cheat the no widget rule.

8. Almost perfect, I would just like an option for the overlay to not change its position on the physical screen when I rotate it.

9. The app seems to have a potential, but currently it is full of annoying bugs.I love the app, only gripe is that for some reason I can't change the video quality, it's set on 240p and there's nothing I can do about it.

10. Sometimes overlays show up partially outside of the screen and are impossible to move inside.

11. Existing overlays don't handle screen orientation changes in a useful way.

Steps to Troubleshoot & Fix Overlays Issues

1. Fix Overlays Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Overlays: Restarting the app will resolve most errors.
  2. Update the Overlays App. Here is how:
    1. On Android goto PlayStore » Search for "Overlays" » Open Overlays - Floating Launcher » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Overlays » click "UPDATE".
  3. Clear Overlays - Floating Launcher app cache: Clearing cached data will force your app to retrieve the latest data directly from Overlays servers.
    1. On Android, goto Settings » Apps » Select "Overlays - Floating Launcher" » click Storage » click "Clear Cache".
  4. Check Overlays app permissions. If any of these permissions required to use your device's features are disenabled, Overlays might not work.
  5. Uninstall and reinstall Overlays. If nothing else has worked, completely uninstall Overlays then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Overlays not working


2. Fix Overlays Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Overlays be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Overlays not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Overlays may not be able to connect to the Internet when running in the background.

Reported Issues

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