Published by Kinesio Holding Corporation

Report an issue with Kinesio Tape.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Kinesio Tape?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Kinesio Holding Corporation to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

Kinesio Tape Customer Insights

1. Showed promise.Complete Videos for different body parts with complete instructions with monthly or yearly feesexcellentgoodPerfect for the wrapping presents! XMAS, birthdays even light bondage.Very usual for someone new to the Kinesio Taping.

2. Easy access to products and seminars.Amazing app, been using this tape for everyday use and I don't know what I would do without it.

3. The app just tells me that it's been disabled and to contact the developer.

4. Hope you guys fix it.

Steps to Troubleshoot & Fix Kinesio Tape Issues

1. Fix Kinesio Tape Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Kinesio Tape: Restarting the app will resolve most errors.
  2. Update the Kinesio Tape App. Here is how:
    1. On Android goto PlayStore » Search for "Kinesio Tape" » Open Kinesio Tape » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Kinesio Tape » click "UPDATE".
  3. Clear Kinesio Tape app cache: Clearing cached data will force your app to retrieve the latest data directly from Kinesio Tape servers.
    1. On Android, goto Settings » Apps » Select "Kinesio Tape" » click Storage » click "Clear Cache".
  4. Check Kinesio Tape app permissions. If any of these permissions required to use your device's features are disenabled, Kinesio Tape might not work.
  5. Uninstall and reinstall Kinesio Tape. If nothing else has worked, completely uninstall Kinesio Tape then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Kinesio Tape not working


2. Fix Kinesio Tape Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Kinesio Tape be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Kinesio Tape not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Kinesio Tape may not be able to connect to the Internet when running in the background.

Reported Issues