Published by TEGNA on Jun 18, 2024

Report an issue with WHAS11 Louisville News.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with WHAS11 Louisville News?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of TEGNA to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About WHAS11 Louisville News

1. Stay up-to-date with the latest news and weather in the Louisville and Southern Indiana area on the all-new free WHAS11 app from WHAS11.

2. Our app features the latest breaking news that impacts you and your family, interactive weather and radar, and live video from our newscasts and local events.

3. This is the official app of WHAS11 and WHAS11. com, the ABC affiliate serving the Louisville and Southern Indiana areas. Got feedback?

4. Let us know how we can make this the best app experience for you!

5. Send us a note at appfeedback@tegna. com.

WHAS11 Louisville News Customer Insights

1. It did not respond.On any page, you bombard viewers with one commercial after another, stuck in all kinds of places on any given page I uninstalled the WAVE 3 app 9 months ago because the opening page was a commercial It was the first thing that anyone saw before the News, the Weather, etc I'm just saying My life is fine without their app or anybody's appThis recent update is awful.

2. To much going on, news stories plus more features makes for slow and hard to find info, no search.Cant open the app anymore.

3. Uninstalled after years of use.It freezes and it takes forever to load, when it does it has a hesitation and looks like ghosts on the screen.I love it for the weather and weather radars.

4. How about more fresh news? They had a story on problems with TARC 3 (free rides for the disabled).

5. I want to see/select major topics and lists of recent news under topics.

6. I am uninstalling.Breaking news never loads up after clicking on it.

7. Not really good for getting breaking news.

8. More than half the news posts are repeats .

9. trying way too hard to be trendy and 'modern' at expense of good reporting and a functional app.

10. every time I read a story then go back, resets to top of page.

11. The WHAS commentary said TARC has increased their service by hiring more driers.

Steps to Troubleshoot & Fix WHAS11 Louisville News Issues

1. Fix WHAS11 Louisville News Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart WHAS11 Louisville News: Restarting the app will resolve most errors.
  2. Update the WHAS11 Louisville News App. Here is how:
    1. On Android goto PlayStore » Search for "WHAS11 Louisville News" » Open WHAS11 Louisville News » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for WHAS11 Louisville News » click "UPDATE".
  3. Clear WHAS11 Louisville News app cache: Clearing cached data will force your app to retrieve the latest data directly from WHAS11 Louisville News servers.
    1. On Android, goto Settings » Apps » Select "WHAS11 Louisville News" » click Storage » click "Clear Cache".
  4. Check WHAS11 Louisville News app permissions. If any of these permissions required to use your device's features are disenabled, WHAS11 Louisville News might not work.
  5. Uninstall and reinstall WHAS11 Louisville News. If nothing else has worked, completely uninstall WHAS11 Louisville News then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing WHAS11 Louisville News not working


2. Fix WHAS11 Louisville News Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make WHAS11 Louisville News be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to WHAS11 Louisville News not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, WHAS11 Louisville News may not be able to connect to the Internet when running in the background.

Reported Issues