Published by Air Algerie on Oct 31, 2024

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Why should I report an Issue with Air Algérie?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Air Algerie to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
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About Air Algérie

1. This payment method is available for purchases of airline tickets with departures from Algeria. • With Visa or MasterCard: This payment method is available for purchases of airline tickets with departures outside of Algeria. - Track your flight status: you can check the status of your flight in real time from your smartphone with Promotion cards displayed in the home page. - Support different langauges : Our application is available in 3 languages. - Find closest airport : with the geolocation option that shows your current location on Google Maps. - Exchange your miles : Exchange your miles for Air Algerie Plus Flight rewards, Upgrades and more…. - Member login : Access your account and update your profile, print a temporary card or view your miles status. - Become a member : Join AIR ALGERIE plus program and start earning reward points.

2. - Book flights: at the cheapest prices to more than 30 domestic and 40 international destinations. -Book multi city flights : You can book until 6 different destinations. - Manage your trips: by memorising your flight selections and flights search.

3. You can choose your preferred seat and meal (If available). - Check in: Save time at the airport with the online check-in, you can select your seat and save your check-in receipt on your smartphone.

4. Once at the airport, you just have to get your boarding pass. • With Edahabia and CIB cards.

Air Algérie Customer Insights

1. App works perfectly, the only thing missing is managing the booking, canceling and ways to get refund, Change the existing booking dates or class, keep the good work upVery poor specially the office in Qatar no one responded for the phone calls which really disappointing.

2. Frankfurt to Algiers one way (aller simple) 1470€ ! You must be kidding! May you bankrupt soon! AmenI have been calling all day and I received no answer to change a flight urgently.

3. Useless.Worst booking experience in the galaxy, fix your app, or just handover booking to Expedia.The app is user friendly and helpful for booking tickets.

4. I don't recommend it.So bad , so expensive, one star is a lot for you, no relation between them and the other airlines.Your ferrytale flight tickets are to Mars not to simple lands.

5. Need good management and stuffWorst airline for transportation, bad treatment, no respect for time or customers.

6. You should start taking people to Mars and moon instead.

Steps to Troubleshoot & Fix Air Algérie Issues

1. Fix Air Algérie Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Air Algérie: Restarting the app will resolve most errors.
  2. Update the Air Algérie App. Here is how:
    1. On Android goto PlayStore » Search for "Air Algérie" » Open Air Algérie » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Air Algérie » click "UPDATE".
  3. Clear Air Algérie app cache: Clearing cached data will force your app to retrieve the latest data directly from Air Algérie servers.
    1. On Android, goto Settings » Apps » Select "Air Algérie" » click Storage » click "Clear Cache".
  4. Check Air Algérie app permissions. If any of these permissions required to use your device's features are disenabled, Air Algérie might not work.
  5. Uninstall and reinstall Air Algérie. If nothing else has worked, completely uninstall Air Algérie then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Air Algérie not working


2. Fix Air Algérie Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Air Algérie be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Air Algérie not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Air Algérie may not be able to connect to the Internet when running in the background.

Reported Issues