Published by POLYVERSE INC. on Aug 15, 2024

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Why should I report an Issue with AI Mirror: Hugs Video & Photo?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of POLYVERSE INC. to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AI Mirror: Hugs Video & Photo image 1 contact AI Mirror: Hugs Video & Photo image 2

AI Mirror Customer Insights

1. Barely even able to test it to see if it was worth the premium version so won't be buying it.There's A/ONE free filter the first time I used it no problem I just watch a 30 second ad between photos I had no problem with that, the problem I have though are apps like these give you A/ONE week free trial and/or try to force you to pay to unlock more features and get it as free.

2. Barely even able to test it to see if it was worth the premium version so won't be buying it.There's A/ONE free filter the first time I used it no problem I just watch a 30 second ad between photos I had no problem with that, the problem I have though are apps like these give you A/ONE week free trial and/or try to force you to pay to unlock more features and get it as free.

3. I don't even have an option to view ads to get free generations, but am still forced to watch an ad after generating and declining to sign up without even getting the ai image so this app is now a waste of time for me.

4. I don't even have an option to view ads to get free generations, but am still forced to watch an ad after generating and declining to sign up without even getting the ai image so this app is now a waste of time for me.

5. Keep up the great work 👌Each picture that I've created with the free version has been amazing.

6. However, I can't make anything version with the Anime 2D filter, which is said to be free, because the subscription screen shows up every time I try.

7. However, I can't make anything version with the Anime 2D filter, which is said to be free, because the subscription screen shows up every time I try.

8. Keep up the great work 👌Each picture that I've created with the free version has been amazing.

9. A bit frustrating, I kind of wanted to try this a little more before purchasing premium, but now I'm not sure of even bothering to try it further because of the advertisements...Unusable in it's free version.

10. A bit frustrating, I kind of wanted to try this a little more before purchasing premium, but now I'm not sure of even bothering to try it further because of the advertisements...Unusable in it's free version.

11. However I keep getting popups demanding I pay for a subscription and this is supposed to have a handful of free filters.

Steps to Troubleshoot & Fix AI Mirror Issues

1. Fix AI Mirror Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AI Mirror: Restarting the app will resolve most errors.
  2. Update the AI Mirror App. Here is how:
    1. On Android goto PlayStore » Search for "AI Mirror" » Open AI Mirror: Hugs Video & Photo » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AI Mirror » click "UPDATE".
  3. Clear AI Mirror: Hugs Video & Photo app cache: Clearing cached data will force your app to retrieve the latest data directly from AI Mirror servers.
    1. On Android, goto Settings » Apps » Select "AI Mirror: Hugs Video & Photo" » click Storage » click "Clear Cache".
  4. Check AI Mirror app permissions. If any of these permissions required to use your device's features are disenabled, AI Mirror might not work.
  5. Uninstall and reinstall AI Mirror. If nothing else has worked, completely uninstall AI Mirror then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AI Mirror not working


2. Fix AI Mirror Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AI Mirror be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AI Mirror not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AI Mirror may not be able to connect to the Internet when running in the background.

Reported Issues

Note: Issues displayed have already been sent to the developer and are older than 7 days.

  • I started a trial to see if AI Mirror was what I needed for the issues I was having and it wasn't. I thought I had canceled the trial and may not have done it correctly because I just realized I was charged 43.29 on November 5th. If you can check, I have not used the service. I would really appreciate a refund.

    — by Rebecca A Martinez 1 month ago