Published by City of Auburn, Indiana on May 20, 2024

Report an issue with AES WIFI.
Send the customer service your feedback so they can fix your issue asap.



Email Support directly



Chat with our AppContacter AI Support


Why should I report an Issue with AES WIFI?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of City of Auburn, Indiana to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact AES WIFI image 1 contact AES WIFI image 2

AES WIFI Customer Insights

1. It's named Auburn Essential Services for a reason, it was made FOR the community, not for the Company, our needs have always been placed first, billing is clear and doesn't constantly change or increase and one other thing.

2. I've had every single one that's been in the are, some several times and they never get better, it's the same old thing with the fees and charges and rate increases and just sub bar service quality.. but NONE of that with AES.

3. Phenomenal service provider.

4. FIOS.

Steps to Troubleshoot & Fix AES WIFI Issues

1. Fix AES WIFI Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart AES WIFI: Restarting the app will resolve most errors.
  2. Update the AES WIFI App. Here is how:
    1. On Android goto PlayStore » Search for "AES WIFI" » Open AES WIFI » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for AES WIFI » click "UPDATE".
  3. Clear AES WIFI app cache: Clearing cached data will force your app to retrieve the latest data directly from AES WIFI servers.
    1. On Android, goto Settings » Apps » Select "AES WIFI" » click Storage » click "Clear Cache".
  4. Check AES WIFI app permissions. If any of these permissions required to use your device's features are disenabled, AES WIFI might not work.
  5. Uninstall and reinstall AES WIFI. If nothing else has worked, completely uninstall AES WIFI then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing AES WIFI not working


2. Fix AES WIFI Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make AES WIFI be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to AES WIFI not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, AES WIFI may not be able to connect to the Internet when running in the background.

Reported Issues