Contact Offline Maps Customer Service

Why should I report an Issue with Offline Maps for Travelers - A?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of Aerostatmaps to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. # Despite using search & trying to find various countries, hotels, attractions & airports, the only result I receved was Florence.

2. # It would then allow me to scan maps worldwide but nothing would highlight or provide any other options.

3. # Concept is brilliant but reliability needs alot of work.

4. # Extremely POOR & FRUSTRATING .

1. Fix Offline Maps Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Offline Maps: Restarting the app will resolve most errors.
2. Update the Offline Maps App. Here is how:
   1. On Android goto PlayStore » Search for "Offline Maps" » Open Offline Maps for Travelers - A » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Offline Maps » click "UPDATE".
3. Clear Offline Maps for Travelers - A app cache: Clearing cached data will force your app to retrieve the latest data directly from Offline Maps servers.
   1. On Android, goto Settings » Apps » Select "Offline Maps for Travelers - A" » click Storage » click "Clear Cache".
4. Check Offline Maps app permissions. If any of these permissions required to use your device's features are disenabled, Offline Maps might not work.
5. Uninstall and reinstall Offline Maps. If nothing else has worked, completely uninstall Offline Maps then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Offline Maps not working

2. Fix Offline Maps Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Offline Maps be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Offline Maps not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Offline Maps may not be able to connect to the Internet when running in the background.