Contact Auto Club Customer Service

Why should I report an Issue with Auto Club?

1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
2. Pulling issues faced by users like you is a good way to draw attention of American Automobile Association, Inc. to your problem using the strength of crowds.
3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.

1. Auto Club App improves on-the-go access to trusted Auto Club services including membership, insurance, travel, and roadside assistance.

2. This mobile version also shows members Cheapest Gas and Branch offices nearby.

1. Extremely annoying app but at least you can go in and edit when you're not the driver and it mistakes their bad driving for yours.... And it's only for 6 months!! I find it hilarious... That I constantly have to go in and edit my short trip to work because it keeps telling me it was not a car!! Well it wasn't an airplane!! My new mantra it's only 6 months it's only 6 months !! Can't wait to uninstall.I use this app for paying my insurance, which is really convenient.

2. If I'm driving and my phone falls out of my seat to the floor it'll get flagged for speeding or hard braking.The app interferes with my using other apps even though I sitting in a parking lot or in my own house.

3. I'm sick of it and I'm calling them tomorrow for the other option, which won't kill my battery and only tracks my driving.Downloaded this for the 15% discount on insurance.

4. If I keep it on the dash or on the cup holder or the charging space, where the phone can easily move while driving (turning or slowly stopping at the stop sign), the app considers that as a hard stop.

5. This is the second most annoying part, because every time you take an uber or ride with a friend, you have to remember to log in and tell the app you weren't driving, otherwise you are penalized if their driving is poor.

6. When I open the trip overview, I notice multiple "hard braking" events clustered in one spot, and sometimes over what look like tens of feet! Until this is fixed, the snooping isn't worth it.

7. I'm not sure if it was a recent update or whatever but every trip I make gets flagged with hard braking.

8. Although I am not flagged for hard breaking or speeding, my score is 80??The issue that most people are having with the hard braking flag is accurate.

9. it's getting worse!! After about a week of no events and supposedly score should go back up but instead it went down 3 points?? Really?? Changing to 0 star!!I use it for the AAA OnBoard program... if this is suggested to you GET THE PHYSICAL DEVICE INSTEAD.

10. If I keep the phone in the pocket while driving, it's ok.

11. Finally, it seems I get penalized for NOT driving or driving short distances.

1. Fix Auto Club Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart Auto Club: Restarting the app will resolve most errors.
2. Update the Auto Club App. Here is how:
   1. On Android goto PlayStore » Search for "Auto Club" » Open Auto Club » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Auto Club » click "UPDATE".
3. Clear Auto Club app cache: Clearing cached data will force your app to retrieve the latest data directly from Auto Club servers.
   1. On Android, goto Settings » Apps » Select "Auto Club" » click Storage » click "Clear Cache".
4. Check Auto Club app permissions. If any of these permissions required to use your device's features are disenabled, Auto Club might not work.
5. Uninstall and reinstall Auto Club. If nothing else has worked, completely uninstall Auto Club then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing Auto Club not working

2. Fix Auto Club Server issues & Internet Connection

1. Check network connection: An unstable Internet will make Auto Club be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to Auto Club not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, Auto Club may not be able to connect to the Internet when running in the background.