Contact FoxFi Key (supports PdaNet) Customer Service

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1. Got my refund, but I guess I need to look for another solution since the free version annoys the hell out of me and the full version won't work.Edit 2: about 9 days later, support replied to my email and they were able to fix it quite easily.

2. I'm hoping the developers of the FoxFi app are working on a solution.Free version interrupts connection, which is annoying.

3. Edit: 7 days after emailing support, no response.After many years of using FoxFi, as of 3/31/23, phone providers (Verizon, etc)are not allowing 3rd party wifi hotspots on our phones.

4. And the support folks quickly answered my questions, and gave me step by step instructions on how to correct the issue.FoxFi has been working for 2-3 years now.

5. I recently decided to pay for the FoxFi Key here to unlock the free version and have an uninterrupted connection.

6. I now have to deal with the free version, which disconnects you after the free data amount has been hit.

7. This key app only does one thing, unlocks the full version of the free app.

8. And also prolonged use can make your phone heat up so watch out for that.Free version 5 stars, this version not.

9. After that, it keeps acting like the free version by kicking me off my connection periodically.

10. Free version disconnects you because it's the trial version.

11. However this most recent Samsung android update (2/6/2020)....FoxFi has stopped working.

1. Fix FoxFi Key (supports PdaNet) Not Working/Crashes/Errors/Unresponsive & Black/White screen:

1. Restart FoxFi Key (supports PdaNet): Restarting the app will resolve most errors.
2. Update the FoxFi Key (supports PdaNet) App. Here is how:
   1. On Android goto PlayStore » Search for "FoxFi Key (supports PdaNet)" » Open FoxFi Key (supports PdaNet) » click "Update".
   2. On iPhone, goto AppStore » Your profile » Available Updates » Check for FoxFi Key (supports PdaNet) » click "UPDATE".
3. Clear FoxFi Key (supports PdaNet) app cache: Clearing cached data will force your app to retrieve the latest data directly from FoxFi Key (supports PdaNet) servers.
   1. On Android, goto Settings » Apps » Select "FoxFi Key (supports PdaNet)" » click Storage » click "Clear Cache".
4. Check FoxFi Key (supports PdaNet) app permissions. If any of these permissions required to use your device's features are disenabled, FoxFi Key (supports PdaNet) might not work.
5. Uninstall and reinstall FoxFi Key (supports PdaNet). If nothing else has worked, completely uninstall FoxFi Key (supports PdaNet) then reinstall.
6. Restart your device. Last, restarting your device can often clear most problems causing FoxFi Key (supports PdaNet) not working

2. Fix FoxFi Key (supports PdaNet) Server issues & Internet Connection

1. Check network connection: An unstable Internet will make FoxFi Key (supports PdaNet) be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
2. Disable VPN: VPN can cause connection errors and lead to FoxFi Key (supports PdaNet) not working. Make sure all VPNs are off
3. Enable background data: When Background data is turned off, FoxFi Key (supports PdaNet) may not be able to connect to the Internet when running in the background.