Published by Porto Seguro on May 22, 2024

Report an issue with Vistoria Prévia.
Send the customer service your feedback so they can fix your issue asap.



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Why should I report an Issue with Vistoria Prévia - Porto Seguro?

  1. AppContacter will directly Email your issue/feedback to an apps's customer service once you report an issue and with lots of issues reported, companies will definitely listen to you.
  2. Pulling issues faced by users like you is a good way to draw attention of Porto Seguro to your problem using the strength of crowds.
  3. Importantly, customers can learn from other customers in case the issue is a common problem that has been solved before.
contact Vistoria Prévia - Porto Seguro image 1 contact Vistoria Prévia - Porto Seguro image 2

About Vistoria Prévia - Porto Seguro

1. Para proporcionar mais agilidade na realização da vistoria para clientes que moram em regiões mais afastadas das regiões centrais, eles poderão contar com o aplicativo de Vistoria Prévia da Porto Seguro para que eles efetuem a vistoria de seu veículo.

2. Se durante o processo de preenchimento, o cliente desista de efetuar a Vistoria Prévia online, ele pode fazer o agendamento por meio do aplicativo.

3. Basta confirmar os dados de endereço, contato no local onde será realizada a vistoria e selecionar o melhor dia e horário.

Vistoria Prévia Customer Insights

1. Easy use, simple, gastos & reliableVery interesting and quuck solutionVery intuitive appGreat.

2. Dá erro com muita frequência e toda vez que dá inconsistência, o que fez tem que ser reiniciado.

3. App easyIt works very wellMuito instável.

4. Demora muito para salvar.

Steps to Troubleshoot & Fix Vistoria Prévia Issues

1. Fix Vistoria Prévia Not Working/Crashes/Errors/Unresponsive & Black/White screen:


  1. Restart Vistoria Prévia: Restarting the app will resolve most errors.
  2. Update the Vistoria Prévia App. Here is how:
    1. On Android goto PlayStore » Search for "Vistoria Prévia" » Open Vistoria Prévia - Porto Seguro » click "Update".
    2. On iPhone, goto AppStore » Your profile » Available Updates » Check for Vistoria Prévia » click "UPDATE".
  3. Clear Vistoria Prévia - Porto Seguro app cache: Clearing cached data will force your app to retrieve the latest data directly from Vistoria Prévia servers.
    1. On Android, goto Settings » Apps » Select "Vistoria Prévia - Porto Seguro" » click Storage » click "Clear Cache".
  4. Check Vistoria Prévia app permissions. If any of these permissions required to use your device's features are disenabled, Vistoria Prévia might not work.
  5. Uninstall and reinstall Vistoria Prévia. If nothing else has worked, completely uninstall Vistoria Prévia then reinstall.
  6. Restart your device. Last, restarting your device can often clear most problems causing Vistoria Prévia not working


2. Fix Vistoria Prévia Server issues & Internet Connection


  1. Check network connection: An unstable Internet will make Vistoria Prévia be unable to connect to it's servers. Ensure your wi-fi is working then restart app.
  2. Disable VPN: VPN can cause connection errors and lead to Vistoria Prévia not working. Make sure all VPNs are off
  3. Enable background data: When Background data is turned off, Vistoria Prévia may not be able to connect to the Internet when running in the background.

Reported Issues